Account Manager â B2B Textile Industry | The Rochford Group
Account Manager â B2B Textile Industry | The Rochford Group
Posted on :
10-07-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-07-2025
Job Description
Account Manager B2B Textile Industry The Rochford Group
About Us:
The Rochford Group is a leader in specialty textiles marine fabrics upholstery materials tools adhesives and industrial supplies. Our brandsincluding CushionCraft Upholstery AquaTop Marine PowerSnap Fasteners ExtremeGrip Adhesives eTek Outdoor Textiles Rochford Pro Wholesale and Rochford Supplyserve thousands of customers across manufacturing marine automotive and upholstery markets. We are currently seeking a B2B Account Manager with experience or interest in the textile and industrial materials industry to join our growing team at Rochford Supply. Learn more at .
The Rochford Group is a leader in specialty textiles marine fabrics upholstery materials tools adhesives and industrial supplies. Our brandsincluding CushionCraft Upholstery AquaTop Marine PowerSnap Fasteners ExtremeGrip Adhesives eTek Outdoor Textiles Rochford Pro Wholesale and Rochford Supplyserve thousands of customers across manufacturing marine automotive and upholstery markets. We are currently seeking a B2B Account Manager with experience or interest in the textile and industrial materials industry to join our growing team at Rochford Supply. Learn more at .
Position Summary:
As a Textile Industry Account Manager you will be responsible for managing and growing a portfolio of B2B customers who rely on us for technical textiles marine and automotive fabrics sewing supplies and industrial components. This role is ideal for someone who understands the value of relationships in a niche industry and can help customers navigate product choices supply chain concerns and long-term sourcing strategies.
As a Textile Industry Account Manager you will be responsible for managing and growing a portfolio of B2B customers who rely on us for technical textiles marine and automotive fabrics sewing supplies and industrial components. This role is ideal for someone who understands the value of relationships in a niche industry and can help customers navigate product choices supply chain concerns and long-term sourcing strategies.
Youll serve as the primary contact for your assigned accountsproviding tailored recommendations identifying new product opportunities and ensuring a high level of customer satisfaction. Our Account Managers are trusted partners to our clients and play a key role in helping them grow their businesses.
We are currently expanding our account management structure and assigning a significant number of active customers to each book of business. This signals our investment in your success and provides a meaningful opportunity for monthly commission growth from day one.
Key Responsibilities:
- Relationship Management: Build long-term relationships with customers in the textile marine upholstery and industrial fabrication markets.
- Account Growth: Identify upselling cross-selling and reactivation opportunities using a solutions-based approach.
- Industry Knowledge: Develop deep product and application knowledgeespecially in textiles vinyls foams threads and adhesivesto serve as a trusted advisor.
- Order Execution: Oversee order accuracy follow-ups and issue resolution in collaboration with supply chain and customer service teams.
- CRM Management: Maintain accurate customer records sales activity and follow-up tasks to manage your pipeline effectively.
- Customer Onboarding: Educate and onboard new clients helping them get the most value from our products and services.
- Sales Collaboration: Partner with internal teams including marketing and product management to coordinate account strategies and promotional opportunities.
- Client Retention: Proactively check in with accounts gather feedback and ensure customer satisfaction across all touchpoints.
Qualifications:
- Industry Experience Preferred: Familiarity with textiles industrial materials marine/upholstery products or B2B distribution is highly valued.
- Sales/Account Management: 3 years in account management inside sales or customer relationship roles in a B2B setting.
- Communication: Clear professional communicator with strong listening skills and a solutions-oriented mindset.
- CRM & Tech: Comfortable using CRM platforms and internal systems to manage accounts and follow-ups.
- Sales-Minded: Youre goal-oriented proactive and driven by helping customers succeed.
- Organized: Strong ability to juggle multiple priorities while maintaining attention to detail.
- Team-Oriented: Collaborative and eager to work cross-functionally for the success of your clients.
- Education: Bachelors degree in Business Sales Communications or related field preferred.
Compensation & Benefits:
- Base salary monthly commission based on account performance
- Health insurance
- 401(k) with company match
- Paid holidays and generous PTO
- Career advancement across multiple brands and departments
- Employee discounts on products
- Supportive team-driven environment
Growth Potential:
As we expand our textile and specialty materials offerings this is a pivotal time to join the Rochford Group. With a large number of active customers being added to each account managers portfolio youll immediately benefit from strong baseline activity and commission potential. Long term youll have opportunities to move into sales leadership product management or strategic roles across our family of brands.
As we expand our textile and specialty materials offerings this is a pivotal time to join the Rochford Group. With a large number of active customers being added to each account managers portfolio youll immediately benefit from strong baseline activity and commission potential. Long term youll have opportunities to move into sales leadership product management or strategic roles across our family of brands.
Required Experience:
Manager
Employment Type
Full Time
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