Patient Service Specialist
Patient Service Specialist
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Job Description
Overview
Patient Service Specialist
Redmond WA
Location: 23515 NE Novelty Hill Rd Suite B213 Redmond WA 98053
Position Type: Part Time
Schedule: Monday through Friday 7:30 am to 5 :00 pm
Compensation: $20.00 - $25.00/hour - based on experience
Fostering Well-Being: We offer benefits which support the financial work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees.
When patients enter our outpatient physical therapy center we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist youll manage both the patient side and business side of our center. Dont underestimate the impact you can make on every patients care experience even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices insurance companies and translation companies market operational leaders and business development team
- Collect co-pays from patients manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED required
Preferred Qualifications:
- 1 Year of Front Desk Experience
- Insurance Verification Experience
Physical Requirements:
- Ability to walk stand bend and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
- Ability to lift up to 25lbs safely from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Required Experience:
Unclear Seniority
Employment Type
Unclear
