Director of Marketing
Director of Marketing
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$ 84000 - 84000
1 Vacancy
Job Description
We Put the World on Vacation
Travel Leisure Co. is the worlds leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Job Summary
Primary responsibilities include leading and directing the NorCal West marketing team maintaining an acceptable conversion rate of resort occupancy maintaining an excellent owner experience and coordination with various other departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Lead concierge staff and management: interview hire and train employees; plan assign and direct work; performance review; motivate reward and provide disciplinary action when necessary (termination and conflict resolution).
Resolve issues pertaining to tour statuses bookings coding and etc.
Order and maintain departmental supplies (collateral material uniforms etc.)
Maintain copies of invitations and daily tour manifests for reference purposes.
Run daily reports to include but not limited to Daily Arrival Report Daily In-House Report Five year owner arrival report.
Prepare daily and weekly status reports to include but not limited to Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines.
Compile data on each Marketing Coordinator and/or Managers performance.
Prepare additional reports deemed necessary
Coordinate and partner with In-House and Front Line leadership with regard to tour seats available and potential tour flow.
Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated.
Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).
Perform other related functions not listed.
REQUIREMENTS:
Bachelors degree/coursework in Business Administration or equivalent experience and a minimum of 2 years management experience in marketing
At least 2-3 years Travel Leisure Marketing experience preferred
Excellent verbal and written communication skills; must maintain a high level of professionalism at all times
Ability to effectively coach counsel and motivate direct reports
Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners)
Ability to efficiently multi-task
Ability to negotiate effectively
Working knowledge of marketing databases
Ability to recruit train and develop employees
Ability to lead by example
Detail oriented and accurate
Ability to carry out responsibilities in accordance with the organizations policies and applicable laws
Demonstrated problem solving ability
How Youll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position paid time off parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements including tenure - speak to your recruiter for additional information) Legal and identity theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance ProgramCompensation
Generally starting at $84000 - $84000 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors including but not limited to experience education skills training and work location.Where Memories Start with You
Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.
Required Experience:
Director
Employment Type
Full-Time
