Employee Benefits Account Manager
Employee Benefits Account Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Position: Employee Benefits Account Manager
Location: Remote within 2 hours of Morristown Tn (with travel for client meetings)
Department: Employee Benefits
We are seeking an experienced and knowledgeable Large Group Employee Benefits Account Manager to join our dynamic team. In this role you will manage a complex book of business consisting of mid- to large-market clients with a variety of funding methods and plan structures. This position serves as the primary service contact and is instrumental in delivering strategic solutions and outstanding service to clients.
Key Responsibilities:
Serve as the primary contact for assigned large group clients acting as the liaison between clients carriers producers and internal teams.
Lead and support client meetings including renewals and utilization reviews when the Account Executive or Producer is unavailable.
Oversee the installation and administration of group benefit contracts (including new business rewrites and renewals).
Provide compliance support and guidance related to ERISA COBRA FMLA PCORI ACA and other regulatory requirements.
Coordinate and prepare employee communications benefit guides renewal notices and signature-ready documentation.
Handle escalated service issues including billing enrollment and claims (when not managed by a Benefit Resource Center).
Develop and maintain strong relationships with insurance carriers and vendors.
Prepare year-end reporting carrier utilization analysis benchmarking data and 5500 filings.
Lead internal process initiatives and contribute to special projects and team development.
Qualifications:
Minimum of 46 years of experience in the employee benefits industry preferably servicing large group clients.
Bachelors degree or industry designation preferred (e.g. CEBS RHU).
Active Life & Disability Insurance License (or ability to obtain within 2 months of hire).
Proficiency in Microsoft Office Suite (Excel Word PowerPoint).
Strong organizational and time management skills with the ability to manage competing priorities.
Excellent verbal and written communication skills with the ability to present and train effectively.
Proven ability to work independently problem-solve and operate in a fast-paced client-focused environment.
Preferred Experience:
Experience with RFP coordination employee benefits technology platforms and payroll system integrations.
Familiarity with self-funded group plans stop-loss arrangements and alternative funding models.
Knowledge of benefits administration tools and HRIS systems.
What We Offer:
Competitive compensation and benefits package
Professional development opportunities and continuing education support
Collaborative team-oriented work environment
Remote or hybrid flexibility with some travel to client sites as needed
#LI-PM1
Required Experience:
Manager
Employment Type
Full-Time
