Associate Process Expert

Westpac Group

Posted on : 10-07-2025

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1 Vacancy

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Job Location

Parramatta - Australia

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 10-07-2025

Job Description

Description

Create your best future and join Westpac as an Associate Process Expert.

Whats the role

Based in our Parramatta office youll support transformation projects across our Cash & Transactional Banking Operations. You will assist in completing process reviews data collection and impact assessments across Cash & Transactional Banking Operations (CTBO) to ensure clarity on existing processes to support transformation initiatives under UNITE. You will assist in uplifting current process gaps identifying current pain points and ensuring all artefacts inclusive of standard operating procedures and process maps are accurate. You will assist in ensuring that future state processes are adequately assessed and documented in line with guiding principles.

What do I need
Were after someone curious collaborative and ready to grow:

Youve got a knack for documenting processes and making things clear.
Youre passionate about improving customer experiences.
Youre comfortable working with tools like Visio Confluence or JIRA.
You think analytically and love solving problems.
Youre organised adaptable and a great communicator.
Youre eager to learn and open to feedback.
Youve got a basic understanding of Agile or LEAN principles (or keen to learn!).

Why join us

Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that goal. In return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:

Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started simply click on the APPLY or APPLY NOW button

Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website.

Required Experience:

Employment Type

Full-Time

Company Industry

Key Skills

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About Company

Westpac Group

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Associate Process Expert

Westpac Group

Job Description

Employment Type

Company Industry

Key Skills

About Company

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