Manager, Product Performance Standards

OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We dont chase trends and we dont sell everything. Were expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.

Environmentally and Socially conscious. Were committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS

Quince is a retail and technology company co-founded by a team that has extensive experience in retail technology and building early stage companies. Youll work with a team of world-class talent from Stanford GSB Google D.E. Shaw Stitch Fix Urban Outfitters Wayfair McKinsey Nike etc.

ROLE OVERVIEW

At Quince every detail mattersespecially when it comes to long-term product performance. Were hiring a full-time Manager of Product Performance Standards to own and implement the performance quality system that governs every stage of development from New Product Concept (NPC) through Product Launch.

Your mission: build and enforce collection-level quality standards that ensure every product we launch meets Quinces bar for durability functionality and consistency. Youll define what to test when to test and how to make go/no-go decisions based on datanot guesswork.

WHAT YOULL DO

Own Quality Performance Standards from Concept to Launch Lead the definition and enforcement of performance quality standards across the full development processfrom early product briefs (NPC) through final production approval.

Set Collection-Level Standards Write test specification frameworks by product type (e.g. linen shirts knit joggers outerwear). Establish clear targets for pilling shrinkage tensile strength colorfastness seam durability and other key metrics.

Build the Testing Standards Library for Product Development Develop a structured system of performance requirementsorganized by product familywith test methods pass/fail thresholds and historical benchmarks.

Define Quality Gates at each Product Development Step Establish required tests and checkpoints by round (e.g. yarn testing PPS TOP). Determine what must pass before proceeding to the next development phase or launch.

Integrate Testing into Development Workflow Collaborate with PD Tech and Sourcing to ensure performance testing is embedded in calendars round reviews and vendor requirementsnot treated as a late-stage check.

Manage Lab Testing in Product Development Build aligned test panels coordinate testing timelines and ensure sample submissions and retests happen on time tied to each stage of the development cycle.

Systematize and Scale Build reusable templates and SOPs for the Quince Product Development team and collaborate with the QA team to ensure QC and Vendor adoption of quality testing frameworks across future collections.

WHAT YOU BRING

• 8 years in product quality testing and QAideally across apparel accessories and/or home
• Ownership experience in building or managing category-level quality specs from concept to launch
• Expertise in ASTM AATCC and vendor-facing testing protocols
• Proven ability to set quality standards and interpret test results to make business-critical decisions
• Strong documentation system design and cross-functional communication skills
• Analytical detail-oriented and able to scale standards through process and tools