About Vancity
Vancity is a member-owned credit union built on the principles of inclusion and social justice. A relentless commitment to their values has helped them challenge the status quo and break down barriers since day one in 1946. They have bold commitments to make Vancity net-zero by 2040 across all mortgages and loans and are pursuing strategies on Indigenous banking and to improve the financial resilience of their members. Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. If youre interested in joining their team of 2700 diverse individuals and accessing competitive rewards and benefits all while knowing you are part of a greater movement then apply today!
About the workplace
As the Director Artificial Intelligence you will serve as the enterprise leader responsible for driving the strategic development deployment and scaling of AI capabilities across the organization. Reporting to the Head of Digital and Technology Platforms you will provide thought leadership set direction and oversee the execution of AI initiatives that advance our business goals deliver differentiated value to members and embed responsible innovation throughout our operations.
You are a senior leader with deep expertise in machine learning data science and enterprise AI platforms as well as a strong ability to translate complex technologies into practical business applications. You will lead cross-functional teams and influence senior stakeholders to ensure AI solutions are ethical scalable and aligned with organizational priorities.
This is a permanent full-time role that will enjoy hybrid/remote working arrangements. Our head office is based in Vancouver but we are open to candidates in Vancouver and Toronto.
A typical day would involve:
Strategic Leadership
- Working closely and cooperatively with our Innovation and Strategy teams and Data and Governance teams define and implement Vancitys AI vision roadmap and priorities across the enterprise.
- Act as a strategic advisor on emerging AI trends risks and opportunities.
- Champion responsible AI practices and governance to ensure fairness transparency and accountability.
- Monitor emerging legal regulatory and industry standards in AI and provides strategic guidance to the organization.
Centre of Excellence Enablement
- Build and lead a high-performing cross-functional AI CoE creating a hub of expertise experimentation and best practices.
- Establish scalable processes and platforms to develop deploy and monitor AI/ML models.
- Design and best practices of effective AI risk controls metrics compliance performing risk management activities and where required support data risk management oversight including maintaining appropriate documentation (procedures risk tiering methodology escalation thresholds and reporting).
- Assist in the development and implementation of an AI compliance program that defines develops maintains and implements policies and procedures to ensure ethical AI practices including the day-to-day management of the AI Governance program.
- Define and implement standards tools and frameworks that enable safe and effective use of AI.
- Develop or contribute to ad-hoc reporting to the Board risk committees and senior leadership including the collection of metrics and reports.
- Drive the development and implementation of communication strategies for new processes and procedures focusing on training and awareness programs related to AI compliance risk management and ethical practices.
- Act as a thought leader in AI compliance representing the organization in various industry forums and panels.
Innovation & Delivery
- Partner closely with our Innovation and Strategy teams to provide thought leadership and align on priorities and delivery strategies.
- Partner with business units and Data and Governance teams to identify and deliver high-impact AI use cases from personalized member experiences to fraud prevention and operational efficiency.
- Lead multidisciplinary teams to deliver AI solutions that drive measurable outcomes and align with Vancitys purpose.
- Support the research development and deployment of AI technologies staying abreast of emerging AI trends and technologies.
- Oversee the AI project portfolio to ensure delivery excellence and strategic alignment.
Culture & Change Leadership
- Promote AI literacy and build a culture of innovation and inclusion across the organization.
- Lead change management initiatives to ensure adoption and responsible use of AI.
- Mentor and grow AI talent and foster a thriving AI community of practice.
External Engagement
- Represent Vancity in industry and academic forums on ethical AI data innovation and financial inclusion.
- Build partnerships with universities startups and vendors to stay ahead of the curve and scale AI capabilities responsibly.
You have:
- 10 years in data science machine learning and/or AI roles with at least 5 years in a leadership capacity.
- Advanced degree in a quantitative discipline (e.g. Data Science Computer Science Engineering Math); an MBA or executive education is a strong asset.
- Experience building and leading AI teams or CoEs in complex regulated environments.
- Deep knowledge of AI technologies frameworks ML/AI model developments and ML/AI risk management best practices relevant global laws regulations and ethical and risk management standards.
- Proven ability to deliver AI-enabled business value through collaboration and innovation.
- Exceptional leadership communication and change management skills.
You Are:
- Purpose-driven and committed to using technology for positive social impact.
- A systems thinker with a bias for action and execution.
- A relationship builder who can bridge business and technology.
- Passionate about innovation equity and creating a better future for all.
We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.
Base pay offered may vary depending on factors such as relevant qualifications skills and previous experience. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.
Posting Deadline: Posted until filled
A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:
We offer:
- We are the largest private-sectorLiving Wage Employerin Canada and have been consistently recognized as one of theTop Employers in Canada.
- Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs.
- New employees receive between three to four weeks of vacation allowance per calendar year and the number of vacation days grows.
- In addition to the 10 statutory holidays in British Columbia Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness.
- We have flex credits for our health care & dental benefits offer three levels of coverage for you to select from. These benefits will also be effective immediately based on your hire date.
- We understand that retirement means different things to different people and at Vancity we will offer you a Defined benefits pension plan that pays you a retirement income for life.
We are committed to providing an inclusive and accessible recruitment experience for all candidates. If you require any accommodations at any stage of the recruitment process please reach out to our Talent Acquisition team atfor confidential support. In-person assistance is also available. We will collaborate with you to ensure your needs are met promptly and effectively.
Required Experience:
Director