Customer Service Representative
Customer Service Representative
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$ 36000 - 59000
1 Vacancy
Job Description
Job Ad: Customer Service Representative - Think Tell Junction (Jersey City NJ
Job Title:Customer Service Representative
Company: Think Tell Junction
Location: Jersey City NJ
Salary: $36000 - $59000
Job Type: Full-Time
About Us:
Think Tell Junction is a dynamic marketing agency committed to helping businesses amplify their brand presence through innovative strategies and cutting-edge solutions. We believe that data is at the heart of effective marketing and we are looking for a meticulous Data Entry Clerk to join our team. Our collaborative environment fosters creativity and professional growth making us a great place to build your career.
Job Description:
We are seeking a dedicated and skilled Customer Service Representative to join our dynamic team. As a Customer Service Representative you will play a crucial role in enhancing customer satisfaction by providing support and assistance to our valued clients. Your primary responsibility will be to address customer inquiries and resolve issues promptly and effectively ensuring a seamless and positive experience for every individual.
Responsibilities:
- Handle incoming customer inquiries via phone email and chat.
- Provide accurate information about products and services to customers.
- Resolve customer complaints and issues in a timely manner.
- Maintain detailed and accurate customer records in the database.
- Upsell or cross-sell products as appropriate to meet customer needs.
- Follow up with customers to ensure their issues have been resolved satisfactorily.
Skills Required:
- High school diploma or equivalent; Bachelors degree preferred.
- Proven experience in a customer service role or related field.
- Strong verbal and written communication skills.
- Ability to handle difficult situations with professionalism and empathy.
- Proficient in using customer relationship management (CRM) software and Microsoft Office Suite.
- Exceptional problem-solving skills and attention to detail.
Benefits:
- Competitive salary ranging from $36000 to $59000.
- Comprehensive health dental and vision insurance.
- Paid time off holidays and sick leave.
- Opportunities for professional development and career advancement.
- Supportive and inclusive work environment in Las Vegas.
If you are a detail-oriented professional looking to contribute to a growing marketing agency apply today to join Think Tell Junction as a Customer Service Representative
Note On-campus work in Jersey City NJ
Required Experience:
Unclear Seniority
Employment Type
Full-Time
