drjobs Customer Service Representative

Customer Service Representative

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1 Vacancy
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Job Location drjobs

Kilgore, TX - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

The perks of working here

Were committed to providing our employees with meaningful benefits and real opportunities.

  • Competitive Pay
  • Good Benefits including:
    • Medical
    • Dental (with orthodontic)
    • Disability
    • Vision
    • Life insurance
    • 401K with company match
  • Attendance Bonuses
  • Paid Meal Breaks
  • Merit Increases
  • Paid Time Off (PTO) and Paid Holidays
  • Growth opportunities in a stable and safe work environment
  • Collaborative and positive team culture
  • Up to $1000 in potential bonus opportunities

Responsibilities

Revolution Company is now hiring for a Customer Service Representative position in Kilgore TX. This role will provide sales support to broker representatives customers and distributors in conjunction with their respective Regional Sales Director(s). The ideal candidate has excellent communication problem-solving and time management skills. The successful candidate will be a motivated individual who has strong attention to detail with a high level of independent analysis requiring initiative and judgment.

Able to explain Revolutions production and printing capabilities and make product recommendations for both TX and CA locations
Ability and drive to learn many aspects of Revolution including accounts and ERP systems for both CA and TX locations
Understand products service and Revolutions unique culture
Ability to work cross functionally with all areas of department
Serve as back up support for all team members
Willingness to approach each call as an opportunity to share Revolutions Value and Product line
Ability to make sales and build excitement around product line
Proactive problem solving in all areas of the department
Discover and satisfy account needs
Complete quote requests for customer from price sheets to internal quoting program
Monitor and update special pricing and promotions for assigned accounts
Receive and process daily purchase order as well as ensure they are processed accurately and released in a timely manner
Able to work with customer online portals and EDI
Able to work with all other departments including but not limited to Accounting Pre-Press Art Department Quality and Shipping.

Qualifications

  • AA Degree and/or equivalent business related experience preferred
  • 3 years of experience in Customer Service
  • Well organized and able to multi-task
  • A strong communicator and willing to provide excellent service to customers
  • Willing to make decisions think clearly analyze problems and implement effective solutions
  • Honest flexible optimistic and a team player
  • Eager to learn and advance in the company
  • Proficient in MS Word and Excel

About Revolution
Its time to redefine possible. At Revolution we exist to empower businesses and consumers to contribute to a better future through sustainable loop plastic solutions. Our unique circular approach results in sustainable products and services that effectively meet the needs of businesses today while helping prepare them for tomorrow. And were just getting started. Learn more at .

Revolution welcomes diversity and is An Equal Opportunity/Affirmative Action Employer Minority / Women / Disability / Veteran and other protected categories are always encouraged to apply.

customer


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Department / Functional Area

Customer Service

About Company

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