Customer Service Rep â DME Experience - 1760
Customer Service Rep â DME Experience - 1760
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Job Description
A growing healthcare company is seeking a knowledgeable and detail-oriented Customer Service Representative with experience in Durable Medical Equipment (DME). This full-time in-office role involves assisting patients and providers with DME-related inquiries processing orders and ensuring accurate and timely support for all equipment needs.
The ideal candidate will have a solid background in DME operations strong communication skills and the ability to manage patient interactions with professionalism and care.
Responsibilities Include:
Respond to patient and provider inquiries regarding DME products and services
Process orders and coordinate delivery or fulfillment of DME items
Verify insurance coverage and prior authorizations as needed
Maintain accurate records and ensure compliance with healthcare regulations
Provide support to patients throughout the DME process from inquiry to delivery
Ideal Qualifications:
Prior experience working with Durable Medical Equipment (DME)
Strong communication and interpersonal skills
Familiarity with healthcare billing and insurance processes
Detail-oriented and highly organized
Proficient with office software and patient record systems
This is a great opportunity for someone with DME experience to join a supportive team and make a meaningful impact in patient care.
Employment Type
Full-Time
