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Unless specifically stated otherwise this role isOn-Site at the location detailed in the job post.
Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales rentals aftermarket parts and service equipment customization re-manufacturing financing solutions and asset disposal our team of experts vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is whats next with Custom Truck One Source.
Are you a driven candidate with solid experience If so we are looking for you! We are looking for a Rental Assistant t who will partner with our growing team. The role is located at our Tampa FL location. You will be responsible for providing quality products to our customers in a timely cost-efficient manner.
THE IDEAL CANDIDATE
You understand the heavy equipment business and have a drive for being an active part of solutions. You set the bar high and set an example for other leaders and colleagues on how to work collaboratively with the highest level of integrity.
PRIMARY RESPONSIBILITIES
Coordinate the administrative functions for the Rental business to ensure organizational goals are met.
Effectively administer and control workflow of contracts along with ancillary documents on equipment for the Rental and Sales Departments to ensure clients timely receive and execute all necessary agreements with ancillary documents.
Accurately and timely process documents to ensure clients maintain appropriate insurance on rental equipment.
Coordinate the administrative processes and paperwork necessary to ensure timely resolution of issues related to rental and sales agreements so organizational goals are met.
Accurately track maintenance and repair downtime.
Professionally communicate with clients on an ongoing basis to ensure rental and sales pro-cesses are effectively managed.
Effectively communicate with various team members to coordinate the post agreement activities for the rental and sales departments.
Attend inventory status meetings on a daily basis and maintain an accurate understanding of the available inventory anticipated timelines and potential issues related to rental and sales equip-ment.
Effectively communicate within rental and sales department on inventory status to ensure equipment is available to fulfill rental and sales agreements.
Effectively communicate with across departments--including but not limited to parts body shop mechanics shop and accounting--on inventory status to ensure equipment is available to fulfill rental and sales agreements.
Process equipment check in and check out to ensure organizational goals are met.
Accurately analyze internal processes and recommend and implement procedural or policy changes to improve operations such as supply changes or the disposal of records.
Accurately and timely prepare and review operational reports and schedules as necessary to ensure accuracy and efficiency.
Communicate and coordinate with various team members and freight vendors to ensure all nec-essary paperwork is provided for all outgoing and incoming rentals..
Additional Qualifications/Responsibilities
JOB REQUIREMENTS:
The following are representative of the knowledge and skills necessary for an applicant to be successful in the role Rental Coordinator:
Education & Experience
Associates degree or other relevant college degree.
Non-Degreed: 3 years proven experience in a similar role. Experience with multi-state equipment rentals
Experience with heavy equipment sales services or dealerships.
Key Traits
Extremely detail oriented and accurate.
Good organizational skills.
Ability to effectively communicate with diverse groups.
Ability to maintain professionalism.
Ability to meet deadlines and schedules in fast paced environment through setting priorities.
Outstanding written verbal and presentation-based communication skills.
Ability to manage change effectively and work in a fast-paced environment.
Excellent customer service skills.
Must be able to meet deadlines and schedules.
Must have the ability to set priorities.
Skills
Computers Knowledge of to be proficient in Microsoft Word and Microsoft Excel.
Customer service focused with ability to effectively communicate through various means with diverse groups.
Clerical Knowledge of administrative and clerical procedures and systems such as word processing managing files and records stenography and transcription designing forms and other office procedures and terminology.
Mathematics Knowledge of arithmetic algebra geometry calculus statistics and their applications.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment meeting quali-ty standards for services and evaluation of customer satisfaction.
Proficiency in the English language Knowledge of the structure and content of the English language including the meaning and spelling of words rules of composition and grammar.
QUALIFICATIONS To perform this job successfully an individual must be able to perform each essen-tial duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to per-form the essential functions.
Must possess a strong work ethic.
Ability to work well with others.
Able to finish projects in a timely manner.
Highly organized detail-oriented delivering accurate and polished work.
EDUCATION and/or EXPERIENCE
Two years of related experience and/or training; or equivalent combination of education and experience involving serving as an administrative assistant/receptionist computer operator in an administrative environment and customer focused environment. Ability to operate telephone photocopier fax machine and PC workstation. Must have knowledge of a variety of computer software applications in word pro-cessing spreadsheets database and other software (Office) and a minimum typing speed of 60 words per minute accurately. Work requires continual attention to detail in establishing priorities and meeting deadlines.