Account Director, Public Sector

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact
Axon salespeople are responsible for selling Axon products and services to large and complex Law Enforcement and Public Safety agencies. This is a quota carrying external field position. Ability to articulate complex solutions build and maintain senior level relationships navigate across customer agencies / units and lead the Axon team to success is required. The position provides technical and administrative product information demonstrations and/or product training. You will take charge of a significant proportion of customers and engage in significant complex sales opportunities often of 7- and 8-digit value. Your success will be built on exceptional relationship building at both operational and board-equivalent levels both externally and internally.

At Axon our goal is to make each individual feel valued for his or her contributions to the companys mission to protect life. We are looking for intelligent people who want to do remarkable things. We strive to create an environment where people can succeed and enjoy coming to work every day. Life at Axon is fast paced challenging and meaningful. Here youll take ownership and drive real change. You will constantly grow as you work hard for a mission that matters at a company where you matter.

What Youll Do

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axons strategic objectives
• Develop and maintain client relationships to ultimately drive revenue growth
• Develop and execute account strategy by collaborating with account team to deliver stronger more relevant value propositions
• Cultivate customer relationships and ensure effective service delivery to accounts
• Focus on customers satisfaction know the customers business and workflows develop proper contact network within accounts
• Support execution of strategy at the account level
• Work with and bring in experts/specialists where required
• Oversee all account activities
• Responsible for forecasting keep management in touch with accounts in a timely fashion gather intelligence on competitor activity and give feedback to marketing
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
• May provide customer product training as necessary
• Accountable for individual expense budget management
• Own account relationship and drive overall customer satisfaction for assigned accounts

What You Bring

• Able to travel up to 70%
• An extensive demonstrable track record in Software Sales (SaaS / Cloud)
• Relationship / consultative selling experience
• Able to clearly and directly articulate complex solution offerings
• Data management experience using Salesforce or similar CRM
• Virtualization and Cloud understanding
• Team Player - collaborate with various team members regularly
• Ready to own & drive the territory
• Startup experience & some vertical experience a plus
• Law Enforcement / Public Safety experience a plus

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.