Customer Experts for Manufacturer of Domestic Appliances - Dutch - Remote Thessaloniki
Customer Experts for Manufacturer of Domestic Appliances - Dutch - Remote Thessaloniki
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1 Vacancy
Job Description
Position: Customer Expert
Work model: Remote
Location: Thessaloniki Greece
Employment type: Full-time
Some of your daily tasks:
- Communicating through various channels (e-mail chat & phone) to address product or service issues.
- Advising customers on the proper use of their electric appliances.
- Handling customer complaints in an efficient manner clarifying their needs and determining the cause of the problem.
- Expediting corrections and/or adjustments; following up to ensure resolution.
- Assisting with the processing of refunds or exchanges.
- Arranging the placement of orders.
Well love it if you have:
- High level of fluency in Dutch.
- Good communication skills in English.
- Customer support/troubleshooting experience will be appreciated.
- Familiarity with the brand is preferred.
- Strong verbal and written communication skills utilizing active listening.
- Experience within the household appliance/commercial equipment industry is a plus.
- Comfortable with the use of basic technology tools.
- A positive can-do attitude that shines through every interaction.
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
Employment Type
Full Time
