Position: Customer Expert
Work model: Remote
Location: Thessaloniki Greece
Employment type: Full-time
What you will do:
- Be the primary point of contact for customer requests representing the Netherlands leading online retailer
- Actively listen to what moves our customers and provide solutions either by phone calls emails or chats!
- Handle inquiries about product orders payments and deliveries as well as customer complaints
- Turning every customer into a happy customer!
- Exchanging ideas and solutions with your colleagues!
- Enjoy your time in Greece!
What you will bring:
- Strong written and verbal skills in both Dutch and English
- Work experience in retail or familiarity with e-commerce will be considered an asset
- Solution driven out of the box thinking
- An empathetic soul with the communication skills that match
- An entrepreneurial mindset to balance out the cons and benefits
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Free online Greek language courses