Customer Experts for an Electronics Leader - Dutch - Remote in Athens
Customer Experts for an Electronics Leader - Dutch - Remote in Athens
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position: Customer Expert
Work model: Remote
Location: Athens
Employment type: Full-time
Your responsibilities:
- Responding to customers inquiries via e-mail chat & phone
- Providing how-to-use steps for their newly bought devices and guiding them to arrange a repair if needed.
- Work effectively as part of a team developing effective and supportive relationships with colleagues and management
- Be positive & proactive and have a desire for applying continuous improvement processes
- Provide and maintain a strong professional relationship with all customers and always show empathy
- Strive towards customers retention and loyalty fully supporting the customers to achieve a successful outcome to their inquiry
Job requirements:
- Fluency in Dutch
- Excellent writing skills
- Good command of English
- Soft skills & politeness
- Technically adept (know your way around Windows shortcuts basic troubleshooting)
- Capability of multitasking
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
Employment Type
Full Time
