drjobs Customer Expert for Delivery Services - Finnish - Remote in Greece

Customer Expert for Delivery Services - Finnish - Remote in Greece

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1 Vacancy
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Job Location drjobs

Tampere - Finland

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do:

  • Handle inbound communication (calls chats tickets) from restaurant partners and end customers
  • Resolve queries related to orders refunds delivery and platform use
  • Deliver professional and empathetic customer service support across all service channels
  • Follow provided response templates and quality standards
  • Escalate sensitive and unresolved issues where necessary
  • Perform ad-hoc tasks as required by the project

What you will bring:

  • Excellent communication skills in Finnish
  • Fluent in English both spoken and written communication
  • Previous experience is not required but customer service background is a plus!
  • Strong written communication and typing skills
  • Confident with PC tools and multitasking between platforms

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process all at no cost to you)
  • Competitive monthly salary 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses

Employment Type

Full Time

Company Industry

About Company

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