Network Administrator 1 (Onsite)
Network Administrator 1 (Onsite)
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Job Description
Job Title: Network Administrator 1 (Onsite)
Location: Austin TX
Duration: 12 Months
Job Description:
The Network Administrator is responsible for installing configuring maintaining and supporting the organizations network infrastructure including local area networks (LANs) wide area networks (WANs) wireless networks and Internet systems. This position ensures network availability performance and security by monitoring maintaining and troubleshooting network hardware software and related systems.
Key Responsibilities:
- Administer and manage Windows Server environments (2012 or later) within an Active Directory domain.
- Manage Microsoft 365 services including user provisioning mailbox administration Teams and SharePoint support.
- Configure and support TCP/IP core services including LDAP DHCP DNS and SMTP.
- Manage access control lists Group Policy Objects (GPOs) file and print services and automation platforms.
- Provide operational support for VOIP-based phone systems and imaging/document management systems.
- Install configure and maintain Cisco networking hardware including routers switches firewalls and VPNs.
- Administer Meraki wireless infrastructure and support LAN/WAN infrastructure wireless access points and telecommunications systems.
- Monitor network performance and health using tools such as PRTG MRGT and ManageEngine; troubleshoot and resolve issues to minimize downtime.
- Maintain network support software; perform hardware and software updates and upgrades.
- Prepare documentation for audits compliance and internal reporting.
- Perform tuning and capacity planning to enhance network performance and scalability.
- Coordinate the development implementation and maintenance of network security measures.
- Provide user training and technical support as needed; prepare and deliver training courses on network utilities and systems.
- Assist with evaluating new or upgraded hardware/software and report on potential benefits and risks.
Other Requirements:
- Weekly progress reports of work completed and current priorities.
- Timely response and resolution of incidents and requests
- Maintenance of up-to-date system and network documentation
- Status updates on identified risks challenges and upcoming maintenance activities
- Criminal history check required of successful candidate
- Must complete the required IT Security training; certificate of completion must be provided to TSLAC
- May include occasional after-hours support for scheduled maintenance or urgent incidents
Candidate Skills and Qualifications:
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
3
Required
Network Administration or Support Roles
3
Required
Strong knowledge of Microsoft server environments Microsoft 365 and virtualization platforms (eg. VMware Hyper-V).
3
Required
Hands-on experience with Cisco and Meraki network equipment and VoIP systems
3
Preferred
Documenting and supporting compliance-driven IT environments
3
Preferred
Administering and managing Windows Server environments (2012 or later) within an Active Directory domain
3
Preferred
Managing access control lists Group Policy Objects (GPOs) file and print services and automation systems. Support imaging/document management systems. Provide operational support for VoIP-based phone systems
3
Preferred
Configuring and supporting core TCP/IP services such as LDAP DHCP DNS SMTP
3
Preferred
Working within virtualized environments (e.g. VMware Hyper-V) to support system uptime and scalability
3
Preferred
Administering Cisco networking equipment including routers switches firewalls and VPN infrastructure
3
Preferred
Supporting internal LAN/WAN infrastructure wireless access points and all telecommunications systems
3
Preferred
Administering and troubleshooting Meraki wireless infrastructure. Monitor and analyze network performance using tools such as PRTG MRGT and ManageEngine
3
Preferred
Performing software and hardware updates upgrades and proactive troubleshooting to minimize downtime
3
Preferred
Providing documentation and reporting as required for audits compliance and internal use
3
Preferred
Maintaining Microsoft 365 services including user account provisioning mailbox management Teams and SharePoint
Required Qualifications and Experience:
- Minimum 3 years of experience in network administration or support roles.
- Strong knowledge of Microsoft server environments Microsoft 365 and virtualization platforms (e.g. VMware Hyper-V).
- Hands-on experience with Cisco and Meraki network equipment and VoIP systems.
Preferred Qualifications and/or Experience:
Minimum of three years of experience in the following:
- Documenting and supporting compliance-driven IT environments.
- Administering and managing Windows Server environments (2012 or later) within an Active Directory domain. Maintain Microsoft 365 services including user account provisioning mailbox management Teams and SharePoint.
- Configuring and supporting core TCP/IP services such as LDAP DHCP DNS SMTP.
- Work within virtualized environments (e.g. VMware Hyper-V) to support system uptime and scalability.
- Administering Cisco networking equipment including routers switches firewalls and VPN infrastructure.
- Supporting internal LAN/WAN infrastructure wireless access points and all telecommunications systems.
- Administering and troubleshooting Meraki wireless infrastructure.
- Monitoring and analyzing network performance using tools such as PRTG MRGT and ManageEngine.
- Performing software and hardware updates upgrades and proactive troubleshooting to minimize downtime.
- Providing documentation and reporting as required for audits compliance and internal use.
Knowledge Skills and Abilities:
- Proficiency in network monitoring tools and troubleshooting methodologies.
- Familiarity with network operating systems performance monitoring and security practices.
- Ability to analyze support statistics prepare reports and recommend appropriate solutions.
- Knowledge of imaging/document management systems and telecommunication technologies.
- Ability to work collaboratively and independently with strong problem-solving and communication skills.
Environmental/Physical Conditions:
- Weekly progress reports of work completed and current priorities.
- Timely response and resolution of incidents and requests
- Maintenance of up-to-date system and network documentation
- Status updates on identified risks challenges and upcoming maintenance activities
- Criminal history check required of successful candidate
- Must complete the required IT Security training; certificate of completion must be provided to TSLAC
- May include occasional after-hours support for scheduled maintenance or urgent incidents
Reporting Relationships:
- Reports to the IT Operations Manager
- Will collaborate with other IT staff and provide documentation and updates as required
Employment Type
Full Time
