ServiceNow Configuration Specialist
ServiceNow Configuration Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Our client in Washington DC is seeking a skilled ServiceNow Configuration Specialist to support the implementation configuration and optimization of ServiceNow modules with a particular focus on GRC/IRM and ITSM capabilities. The ideal candidate will have hands-on experience installing and configuring new ServiceNow products developing custom workflows and ensuring seamless integration across business processes. This role requires a strong understanding of ServiceNow architecture and the ability to translate business needs into scalable platform solutions.
Responsibilities:
- Install and configure new ServiceNow modules particularly GRC/IRM and ITSM
- Develop and customize workflows business rules and UI policies
- Perform system configuration and scripting to meet business requirements
- Collaborate with stakeholders to gather requirements and implement ServiceNow solutions
- Support ongoing improvements upgrades and enhancements to the ServiceNow platform
- Maintain detailed technical documentation and ensure system compliance
- Troubleshoot issues and perform root cause analysis
- Integrate ServiceNow with other enterprise systems as needed
- Ensure platform security role-based access and data integrity
- Follow best practices for ServiceNow development and delivery in an Agile environment
Employment Type
Full Time
