Workforce Planner
Workforce Planner
Posted on :
09-07-2025
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
40000 - 50000
Vacancy
1 Vacancy
Posted on :
09-07-2025
Job Description
Position Title: Workforce Planner
Work Set-up: Hybrid
Salary: Php 40000.00 - Php 50000.00
Schedule: Monday - Friday; 10:00 PM 6:30 AM PHT
Our client is a successful company that specializes in delivering fresh high-quality seafood to restaurants wholesalers and individual customers. We pride ourselves on sustainability efficiency and superior service.
We are seeking a skilled Workforce Planner to join our team. This role is pivotal in ensuring optimal staffing and operational efficiency within our BPO operations. The Workforce Planner will be responsible for forecasting capacity planning and inventory management aligning workforce strategies with business objectives.
Your Responsibilities as a Workforce Planner would be:
Forecasting:
Develop and maintain forecasting tools to identify volume trends and patterns on a daily weekly and monthly basis.
Analyze inbound and outbound volume data to produce accurate forecasts for upcoming periods.
Capacity Planning:
Analyze volume trends and incremental growth to determine staffing and resource requirements.
Coordinate with Operations Buying and Senior Leadership teams to align capacity with forecasted needs.
Monitor staffing levels and adjust schedules to meet service level agreements (SLAs).
Collaborate with team leads to ensure adherence to schedules and manage exceptions.
Inventory Management:
Provide actionable directions to Sales Operations and Buying teams on inventory priorities.
Generate daily reports highlighting items requiring urgent attention to prevent waste.
Reporting and Analysis:
Prepare and present regular reports on workforce metrics
Utilize workforce management tools to track performance and identify areas for improvement.
Other tasks assigned by the Client or Senior Manager
Qualifications:
1-2 years of experience in workforce planning forecasting or a related role within a
BPO environment.
Exposure to any workforce management tools and Microsoft Excel
Experience with NetSuite AWS or Power BI is a plus but not required
Strong analytical skills with the ability to interpret volume data and trends.
Excellent communication skills to effectively coordinate with multiple teams and stakeholders.
Detail-oriented with a proactive approach to identifying and addressing operational challenges.
Ability to work collaboratively in a fast-paced dynamic environment.
Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a fun rewarding and stimulating environment where work-life balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Competitive salary package
Company-provided full set-up for desktop/laptop with a back-up internet
Free pre-employment Medical Assessment (T&C apply)
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity Paternity and Solo Parent Leaves Magna Carta for Women Retirement Benefits OT and Premium Pays
About Boomering Inc.:
Boomering is an ISO-certified leading BPO company in Clark Freeport Zone Pampanga.
Boomering is an ISO-certified leading BPO company in Clark Freeport Zone Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.
Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.
Career Portal: and LinkedIn: Boomering Inc.; Boomering Careers
Employment Type
Full Time
Key Skills
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