Job Title: Operations Support Officer
Location: Ikota Lagos State.
Job Type: Onsite
About Company: Our client is a dynamic and fast-growing company specializing in the wholesale distribution of premium tobacco accessories. With operational hubs in Lagos Enugu and Abuja they are expanding aggressively across Nigeria and beyond.
The company is seeking to hire an Operations Support Officer who will ensures seamless daily operations by coordinating workflows supporting cross-functional teams and ensuring efficient processes across logistics warehouse inventory and customer service functions. This role is key to sustaining operational excellence as we scale.
Key Responsibilities:
- Monitor and support order fulfilment shipping and delivery processes.
- Maintain operational calendars and coordinate with logistics and warehouse teams.
- Support implementation of SOPs across branches for process consistency.
- Identify inefficiencies and propose solutions for streamlining workflows.
- Assist in setting up new branches infrastructure and tools to enhance productivity.
- Support system audits and compliance tracking.
- Track KPIs across supply chain and operations.
- Prepare reports and dashboards for management review.
- Maintain documentation for operational procedures incident reports and service logs.
- Act as a liaison between operations finance sales and customer service teams.
- Assist in vendor and service provider management.
Requirements
- Good first degree in Human Resource Business Administration or related field.
- 2 years of experience in operations logistics or admin roles (FMCG or retail preferred).
- Highly organized tech-savvy and detail-oriented.
- Strong analytical and communication skills.
- Proficiency with Microsoft Office and cloud collaboration tools.
- Ability to thrive in a fast-paced multi-location environment.
Benefits
N150000 Monthly net Other benefits.