Internal Communications OfficerÂ

We are currently looking for an Internal Communications Officer 

• Location: The Hague Netherlands (hybrid working model) 
• Contract: initial 12-month contract 80-100% (32-40 hours per week) working schedule 

SNVs Global Marketing Communications and Public Affairs (MCPA) team is a key part of the organisation and plays a critical role in ensuring that SNVs communications are high-quality compelling authentic audience-centric and timelyboth internally and externally. The team engages priority stakeholders through various communication disciplines including strategic marketing external and internal communications digital marketing event management and media relations and advocacy. 

Your role  
As Internal Communications Officer you will play a key role in strengthening SNVs internal communications ecosystem helping staff across countries and functions feel informed connected and aligned around our mission and strategic priorities. 

Reporting to the Head of Marketing Communications and Public Affairs (MCPA) you will work closely with SNVs Executive Team our senior leadership and colleagues worldwide to drive the adoption and effective use of internal communication tools and channels; produce relevant and engaging content; and contribute to strengthening our shared identity community and organisational culture.  

This is an exciting opportunity for a proactive and creative communicator who is passionate about internal engagement and thrives in an international purpose-driven environment. 

Key job responsibilities 

• Lead the implementation of SNVs internal communications strategy continuously building and improving our approach to ensure ongoing relevance  

• Drive adoption and effective use of SNVs recently refreshed internal communications tooling landscape supporting teams to embed tools like Viva Engage and Connections into daily practice 

• Develop compelling internal content and campaigns that align with and advance SNVs organisational priorities and values 

• Maintain strategic oversight and manage content across key internal channels including our SharePoint intranet Viva Engage leadership communications and quarterly all-staff townhalls 

• Act as a trusted advisor to senior leadership providing pro-active guidance on internal communications initiatives to strengthen alignment and engagement 

• Mobilise and collaborate with colleagues across functions and countries to ensure consistent messaging highlight impactful stories and improve information flows 

• Monitor feedback user engagement and key metrics to evaluate effectiveness continuously improve communication efforts and adapt as needed 

• Provide light-touch guidance templates and training to help teams become confident and effective communicators within SNVs internal ecosystem 

• Continue to strengthen and build clarity around processes for communicating internally within SNV 

• Manage MCPAs brand asset library and SharePoint and support the Head of MCPA in establishing and strengthening a global community of practice for SNVs in-country marcom officers 

Qualifications :

We are looking for an experienced creative and proactive communicator with a digital-first mindset and a strong interest in internal engagement. Ideally you bring experience or a keen interest in the international development sector. 

To be considered for this role you will need: 

• A bachelors degree in marketing communications journalism international development or a related field 

• At least five years of relevant experience including a minimum of two years focused on internal communications preferably in a global or multicultural context 

• Proven experience in developing and implementing internal communication strategies and campaigns 

• Excellent writing editing and proofreading skills with the ability to tailor content to different audiences and formats 

• Experience managing digital communication tools and platforms (e.g. SharePoint Microsoft Teams Viva Engage Viva Connections email marketing tools such as Mailchimp and collaboration platforms like Trello or Microsoft Planner) 

Additionally we are looking for: 

• A strategic creative and conceptual mindset with enthusiasm for SNVs mission and a collaborative approach to communication 

• Proven project management skills with the ability to plan deliver and oversee multiple initiatives in a fast-paced environment 

• Strong relationship-building skills with the ability to foster trust and collaboration across countries and cultures 

• A solutions-oriented and adaptable attitude with the ability to prioritise effectively and respond to change 

• A proactive quality-focused and self-motivated working style with high energy and perseverance 

• A passion for SNVs mission and a genuine commitment to building an inclusive engaging internal culture aligned with SNVs values 

• Fluency in English (spoken and written); French is a plus 

Additional Information :

Working for SNV 
We are home to 57 cultures working in over 20 countries with about 95% of our team members holding the nationality of the respective countries we work in. We promote (international) career development. Our workforce consists of a mix of both people with longstanding tenure willing to share their institutional knowledge as well as people with external backgrounds and experience. All with an inquisitive view and united in ONE SNV working towards our purpose. 

Together we are committed to the effective and efficient stewardship of resources and maximising positive lasting impacts. Our ability to deliver results rests on our robust foundation of experience technical knowledge evidence and learning; our commitment to strengthening capacities and catalysing partnerships; and the relationships and trust of those we work alongside. 

At SNV inclusivity is at the heart of our ethos. We celebrate the diversity of our workforce and uphold a policy of non-discrimination based on factors such as disability status religion ethnic origin gender sexual orientation and more. 

We offer a stimulating work environment opportunities to lead and innovate and a commitment to growing your skills in a fulfilling international working environment.  

Other Information

• Contract type: National employment contract 80% (32 hours per week) 100% (40 hours per week) initial contract duration: 12 months  

• Duty station (hybrid work model): The Hague / The Netherlands 

• Expected start date: as soon as possible 

How to Apply
If you meet the requirements and are excited about this opportunity we would love to hear from you. Apply today by uploading your CV and motivation letter by 27th of July 2025 at the latest.

Reference & Vetting Check
Potential candidates will be asked to provide the contact details of a person who is willing to act as a reference; this could be a university professor or a line manager from a previous job assignment.

SNV carries out rigorous background and reference checks concerning possible safeguarding incidents for all candidates applying for International determined positions. As SNV participates in the Inter-Agency Misconduct Disclosure Scheme all reference checks include a request to past employers to fill in a questionnaire regarding Misconduct (sexual exploitation sexual abuse or sexual harassment) the Statement of Conduct. This Statement of Conduct adopts the definitions used in the Scheme.