Client Services Representative - Hybrid (Franklin, TN)
Client Services Representative - Hybrid (Franklin, TN)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Hybrid role reporting into the Franklin TN office 2 times a week.
- Work with clients to address their needs and provide solutions.
- Present detailed reports to clients and management.
- Manage client records and documentation.
- Perform reconciliations to ensure accuracy in client accounts.
- Collaborate with other teams to improve client satisfaction.
- Reporting to the Senior Director of Operations.
Qualifications :
- 2 years of experience in client services or a related field.
- Must be in the Franklin TN area and able to work in office 2 times a week.
- Proficiency in Microsoft Excel (can maintain complex spreadsheets) and other applications.
- Excellent communication skills both written and verbal.
- Organized with strong attention to detail and accuracy
Additional Information :
Perks:
- 401K with a 4% company match with immediate vesting.
- Comprehensive health dental and vision plans.
- 5 sick days each calendar year.
- 12 paid company holidays and 2 paid volunteer days.
- Wellness plans online discounts employee discounts pet insurance employee stock purchase programs and more.
Our uniqueness is that we celebrate yours. Experians culture and people are main differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
All your information will be kept confidential according to EEO guidelines.
#LI-Hybrid
This is a hybrid remote/in-office role.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Department / Functional Area
Customer Service
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
