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Job Description
The NIQ Customer Success team is a modern service team that is transforming the way we serve our clients with new and updated tools enabling our teams to accomplish their tasks quickly and easily. We are the team that partners with clients to fuse data science and the talents of our people to provide measurement and improvement for the clients and markets we serve. We serve as the key link between NIQ and clients and our service and delivery are the reasons clients will continue to invest in our products and services.
Responsibilities:
Managing the client The candidate must be able to individually communicate with the client and manage the client by addressing their queries comprehensively. Must have experience of handling multiple projects simultaneously.
Writing Proposal and research instruments Must be able to work on research instruments and proposals according to the brief received from the client by assimilating the clients marketing or business problems.
Report Making Must be able to work on the report with a detailed understanding on how the report is to be prepared with recommendations.
Research Must be knowledgeable about different types of research e.g. BH What are the various components of BHT study How to interpret and read the data What is U&A study What is a segmentation study & what are its components Etc.
Analysis Must be able to make the Analysis plan and develop the framework of the analysis plan. Depending on the proposal & objectives. Maintain a client service orientation by managing day-to-day administration of client service and coordinating the analysis and reporting of assigned research projects.
This includes:
- Develop questionnaires and other research materials as needed.
- Participate in the planning and execution of research projects.
- Manage research projects from start to finish including project planning data collection analysis and report writing.
- Ensure that research projects are completed on time and within budget. Must understand the costing framework of a project.
Qualifications :
- At least 6 months of experience in market research
- Bachelors degree in Statistics Management Marketing Business or related fields.
- Experience in Primary Quantitative Market Research with practical knowledge of research methodologiesin consumer research measurement.
- Strong analytical skills and proficiency in working with large datasets.
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Excel and PowerPoint
- Strong attention to detail and ability to work in a fast-paced environment.
- Ability to work independently and as part of a team
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: Work :
No
Employment Type :
Full-time
Employment Type
Full-time
