Senior Manager Logistics Planning

Rituals is growing rapidly expanding across retail e-commerce and wholesale channels throughout Europe and beyond. In preparation for the opening of our brand-new omni-channel distribution center within the next 1.5 to 2 years we are building a future-proof logistics operation.

This role operates in a fast-paced omni-channel logistics environment where the ability to deliver on time cost-efficiently and at scale is critical to business success. As Rituals continues to grow the Senior Manager Logistics Planning will help shape entirely new logistics planning processes and tools that support our future logistics footprintincluding the transition to a new omni-channel distribution center. This requires balancing day-to-day operational demands with the long-term development of a robust data-driven capacity strategy. It also means leading logistics planning innovation in close alignment with supply chain IT and external partners to ensure seamless service during times of change.

The Senior Manager Logistics Planning plays a key strategic role in this transformation. You will consolidate inbound and outbound logistics needs from various channels into a clear actionable capacity planensuring the optimal balance between capacity cost and performance across our third-party logistics network. Your work directly impacts operational efficiency customer satisfaction and our ability to scale effectively.

This role is measured on forecast accuracy capacity utilization versus plan storage cost control and reporting quality. You report directly to the Director Logistics Operations and collaborate cross-functionally with teams such as Supply Planning Inventory S&OE Supply Chain Development and Business Technology. You also maintain direct relationships with external logistics service providersnegotiating contracts and ensuring business continuity across the network.

Your key responsibilities

• Capacity Planning: Collect analyze and consolidate forecast data (weekly) from stakeholders such as Supply Planning S&OE and Inventory translating this into concrete capacity plans for logistics providers.
• Forecast Accuracy: Drive alignment between plans and actuals. Continuously improve forecast accuracy and capacity utilization to control costs and support business growth.
• Stakeholder Management: Act as a critical link between internal teams (Operations Supply Chain Control) and external logistics providersensuring clear communication alignment and timely escalations.
• Strategic Projects: Lead the design and rollout of new capacity planning processes in preparation for the new omni-channel DC. Contribute to broader logistics innovation and system integration.
• Reporting & Analysis: Own the reporting framework. Prepare insights analyses and proposals that support decision-making and continuous improvement.

Qualifications :

• 712 years of experience in logistics planning preferably in a retail or omni-channel environment.
• Proven leadership in logistics forecasting capacity modeling and stakeholder management.
• Strong analytical mindset with hands-on experience using Excel Power BI D365; knowledge of VBA  SQL and Gen AI is a plus.
• Excellent communication and influencing skills able to operate under pressure and connect across all levels of the organization.
• Fluent in English; Dutch is a plus.
• MSc in Supply Chain Industrial Engineering or related technical/business discipline.
• Demonstrated affinity with LEAN partner performance and logistics IT systems.

Additional Information :

YOUR PATH TO A NEW CAREER

Grow with us! The next steps are:

1. Apply via our website (make sure you meet the requirements and tell us why you apply)
2. Our recruiter will contact you within 10 working days.
3. A first interview follows in our Central Head Office in Amsterdam. 
4. You do an online assessment.
5. You have the second interview online. 
6. In the event of a positive outcome you will receive a proposal with the terms of employment.

Any questions Our recruiter is happy to speak to you via . Please note that applications via e-mail are not taken into consideration. 

We kindly ask recruitment agencies to refrain from acquisition efforts. Unsolicited CVs or resumes will not be taken into consideration and will be treated as not received