Director of Engineering, AI Powered Developer Platform
Director of Engineering, AI Powered Developer Platform
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1 Vacancy
Job Description
What you get to do in this role:
Join us to redefine the future of App Development with AI. Were on a mission to revolutionize app development on the ServiceNow Platform through the power of AI. Our goal is to make building apps accessible lightning-fast and enjoyable. With our low-code/pro-code platform we empower developers builders and business users alike to seamlessly automate workflows create powerful apps and solve real-world problemswith ease.
Were seeking a visionary and seasoned Director of Engineering to lead our low-code/pro-code developer platform. In this critical role youll drive the future of AI-powered Smart Apps platformbringing to life multi-turn vibe coding experience that enables conversational agent-driven app development. Youll lead high-impact engineering teams building the next-generation Smart Apps platform powered by advanced reasoning LLMs and designed to serve both internal and external developers.
Youll own strategy development executiondriving the roadmap making critical architectural decisions and ensuring the reliability scalability and performance of the Smart Apps platform on the ServiceNow Cloud. Youll be at the helm of a world-class team of AI software and full-stack engineers pushing the boundaries of whats possible in intelligent app development end to end life cycle.
Day-to-day youll collaborate closely with cross-functional partnersProduct Management and Developer Experience teamsto align on roadmap priorities. Youll be a hands-on leader solving complex problems . In addition youll mentor engineering managers cultivate a culture of technical excellence promote innovation high-velocity high-quality delivery across the team.
This is a critical role in our intelligent developer organization reporting to Senior Director of Engineering
Qualifications :
To be successful in this role you have:
Bachelors in computer science or related field
12 years in software development
6 years leading engineering teams (preferably in AI/ML)
Hands-on highly technical leader with strong collaboration and communication skills
Experienced with LLMs and building enterprise-grade AI software and tools
Strong familiarity with modern AI/ML lifecycle tooling and infrastructure such as
Model development PyTorch TensorFlow Hugging Face LangChain
Experiment tracking MLflow Weights & Biases
Containerization & orchestration
Observability & monitoring
RAG technologies
Solid background in technology stacks such as TypeScript Java and frontend frameworks like React and Angular
Full product lifecycle expertise: design planning development launch
Solid foundation in distributed systems full-stack development CI/CD
Embraces rapid iterative improvement and continuous learning
Strategic creative thinker who inspires change and influences alignment
Effective in fast-paced ambiguous environments with a strong sense of ownership
JV20
For positions in this location we offer a base pay of $195700 - $342500 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
