IT Technician
IT Technician
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Job Description
Job Summary:
DT Professional Services is seeking an entry-level IT Technician to support our NSWC team in Corona CA! You will be responsible for providing technical support and assistance to our employees and clients ensuring the smooth operation of computer systems networks and software. The ideal candidate will have a strong background in IT support excellent problem-solving skills and a commitment to delivering high-quality service. There is an estimated 35% travel per year aboard U.S. Navy ships.
Responsibilities:
- Provide technical support for hardware software and network issues
- Install configure and maintain computer systems and peripherals
- Troubleshoot and resolve technical problems in a timely and efficient manner
- Perform regular maintenance and updates on IT equipment and software
- Assist in the setup and deployment of new hardware and software
- Manage user accounts permissions and access controls Monitor system performance and ensure optimal operation
- Document and track support requests and resolutions using a ticketing system
- Provide training and guidance to end-users on IT best practices and tools
- Collaborate with other IT team members to develop and implement IT policies and procedures
- Stay current with emerging technologies and industry trends to provide innovative solutions
- Strong interpersonal and communication skills
Basic Qualifications:
- 2 years of experience in IT support or a similar technical role
- Active DoD-issued Secret Clearance
- CompTIA Security certification (required before hire)
- Ability to travel 35% annually (trips may last 14 weeks)
- Ability to lift up to 35 lbs and perform physical tasks such as climbing ladders kneeling or maneuvering in confined spaces
- Proficiency in Windows Server 2019 Windows 11 and Linux operating systems
- Strong understanding of networking protocols and troubleshooting techniques
- Experience with Microsoft Office 365 Active Directory and common business applications
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills; ability to explain technical procedures clearly
- Ability to work independently and collaboratively within a team environment
Preferred Qualifications:
- 2 years of database network administration or system administration experience
- Experience with virtualization technologies such as VMware or Hyper-V
- Knowledge of cybersecurity best practices and tools
- Familiarity with cloud services such as AWS or Azure
- Ability to script and automate tasks using PowerShell or similar tools
- Additional certifications such as CompTIA A Network etc.
- Associates or Bachelors degree in Information Technology Computer Science or a related field
The compensation range for this position: $33.24/hour
More about DT Professional Services:
Were looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services we offer insurance benefits that include medical dental and vision coverage life insurance long & short-term disability 401(k) retirement plans (with employer match) tuition & certificate reimbursement along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!
DT Professional Services is an SBA 8(a) and HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013 we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development project & program management mobile & cloud computing services.
Our Mission is to provide cutting-edge customer-oriented technology solutions that maximize value drive engagement and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration career growth and building lasting relationships with our employees.
Required Experience:
Junior IC
Employment Type
Full-Time
