Director of Quality
Director of Quality
Posted on :
09-07-2025
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1 Vacancy
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Job Description
Caseware is one of Canadas original Fintech companies having led the global audit and accounting software industry for over 30 years with more than 500000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
We are seeking a highly motivated and detail-oriented Director of Quality to join our R&D Technology Team at Caseware a leading SaaS organization. As the Director of Quality you will play a critical role in ensuring the stability scalability and security of our software which is critical to our customer experience. You will work closely with the Quality Team to build and lead a high-performing quality team developing robust testing strategies and driving a culture of continuous improvement in product quality and reliability.
This is a Full time position
Location: This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office located at 351 King Street East Suite 1100 Toronto ON M5A 4T9.
Contact:
What you will be doing:
- Quality Strategy & Leadership:
- Define and execute the overall quality vision strategy and roadmap aligned with the companys product and business goals.
- Champion a quality-first mindset across product engineering and operations.
- Establish quality metrics KPIs and dashboards to track and improve product health.
- Process & Governance:
- Implement and optimize quality frameworks including automated testing regression testing and performance testing.
- Drive adoption of AI throughout delivery in the Quality organization.
- Ensure alignment with security compliance and DevOps best practices.
- Drive root cause analysis and resolution of critical production issues.
- Team Leadership:
- Build lead and mentor a distributed team of QA Analysts
- Foster a culture of ownership accountability and continuous learning.
- Collaborate cross-functionally with Product Development DevOps and Customer Support teams
- Transform Quality organization into Best-in-Class quality organization (for a B2B SaaS company) moving to a full SDET and cloud native skillset.
- Automation & Tools:
- Oversee the selection and implementation of test management and automation tools.
- Drive and deliver increased pace of delivery via use of AI tools embedding AI into end-to-end delivery.
- Ensure comprehensive test coverage.
- Customer-Focused Quality:
- Proactively monitor product performance in production environments and drive rapid incident resolution.
- Partner with Customer Success and Support teams to integrate customer feedback into the QA process.
What you will bring:
- Proven experience (8 years) in software quality assurance with at least 3 years in a senior leadership role within a SaaS environment.
- Strong expertise in quality engineering test automation performance testing.
- Experience with cloud platforms (AWS) and modern tech stacks.
- Familiarity with Agile/Scrum DevOps practices and software development life cycles.
- Exceptional leadership communication and stakeholder management skills.
- Bachelors degree in Computer Science Engineering or a related field
Whats in it for you:
Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting constantly pushing the boundaries to create impactful software solutions.
We are committed to a collaborative culture where your ideas are valued and knowledge sharing is encouraged within a supportive inclusive team.
Work-life balance is important to us. We offer flexible work options remote opportunities and generous time-off policies to ensure a healthy work-life balance.
We offer competitive compensation including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
Recognition and rewards matter to us. We celebrate hard work through recognition programs performance bonuses and opportunities for career growth.
We embrace global opportunities. Work on international projects and collaborate with a diverse global team.
About Caseware:
Casewares cutting-edge software products are meticulously designed for accounting firms corporations and teams are continually collaborating innovating and building upon our existing suite of products. With a customer-focused mindset we are building technology that is shaping what the future of audits financial reporting and financial data analytics will look like.
With a recent strategic investment from Hg Capital in 2020 Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.
One of Casewares core values is Many Voices One Team and with that in mind were dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process please e-mail our People Operations team at
Background Check:
Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residingin the Netherlands and Germany are excluded from undergoing background checks via
Security and Fraud:
Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @ and our open positions are always listed on reputable job boards and on our website We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer proceed with extreme caution.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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