Customer Expert for Payment Platform - Danish - Chania
Customer Expert for Payment Platform - Danish - Chania
Posted on :
08-07-2025
Employer Active
1 Vacancy
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Job Description
Position: Customer Expert
Work model: On Site
Location: Chania
Employment type: Full-time
What you will do:
- Be the eyes and ears of the team handling customer inquiries
- Communicate with customers via phone e-mail video and chat analyzing issues with transactions such as bank transfers and internet purchases
- Provide excellent customer support through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
- Work with confidential customer information and treat it sensitively
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
- Enjoy your time in Crete!
What you will bring:
- Fluency in Danish
- Very good use of English both in written and spoken language
- Customer support experience is welcome
- Exceptional communication & soft skills as well as a problem-solving mentality
- A highly developed sense of ownership
- Computer knowledge/tech savviness
- Resourcefulness the ability to multitask
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
- Complete relocation support (flight ticket to Chania Crete pick-up & drop both at no cost to you)
- Free accommodation or extra accommodation bonus throughout the entire employment period
- Competitive monthly salary 2 extra salaries per year
- A generous bonus scheme
- Fully remunerated training by certified instructors
- Health care benefits and numerous other discounts
- Consistent support for anything you may need along the way
- State-of-the-art premises including an amazing activity room with a fully-equipped gym table tennis table and TV
- Free online Greek language courses
- Professional growth & development opportunities within a multicultural safe and fun workplace
Employment Type
Full Time