Customer Service Manager (gn)
Customer Service Manager (gn)
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Job Description
Your mission
We know exactly how it feels to have your dream bike in sight and not be able to wait to hop on. Thats why we care deeply about our customers needs and ensuring smooth processes in company bike leasing.
As a Customer Service Representative (gn) youll guide companies and employees through our well-structured leasing process clarify contract details and answer questions ideally putting a smile on someones face in the process. Sounds like a good fit for you We look forward to receiving your application and welcoming you to our team in Uslar!
- You independently create and maintain customer records in our system
- You review and update contracts ensuring accuracy
- You are responsible for invoice verification
- You support our customers with all their questions about company bike leasing both by phone and in writing
- As a liaison between our customers and the internal leasing company you ensure smooth and efficient processes
Your profile
- You have initial work experience in customer support customer service or back office or hold a relevant qualification
- Youre open to new things and excited to be right in the middle of the action
- Independent and self-reliant work comes naturally to you
- You impress with your friendly and approachable manner
- You are reliable and committed
- At least business-fluent German skills (C1 level)
Why us
Every day our constantly growing team achieves great things and were excited if youd like to be a part of it. We guarantee you:
- A thorough and well-structured onboarding process
- Opportunities for personal and professional growth in a rapidly expanding company with a start-up vibe
- Flexible working hours and modern office spaces
- An excellent company pension scheme
- Capital-forming benefits
- A subsidized Hansefit membership to support your health
- Attractive discounts through our corporate benefits platform
- Naturally youll also be entitled to lease up to two bicycles or e-bikes through us as your employer
We see diversity as an asset to our team. Thats why we welcome all applications and especially encourage people with disabilities or other challenges to apply.
Employment Type
Full Time
