Client Service Associate
Client Service Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a dedicated Client Service Associate to join our team. This role serves as a critical point of contact between the company and our clients ensuring consistent communication timely support and high levels of satisfaction. The ideal candidate is detail-oriented customer-focused and thrives in a fast-paced professional environment.
Responsibilities
Serve as the primary liaison for client inquiries requests and issue resolution
Maintain accurate records of client interactions and service updates
Coordinate with internal teams to ensure client needs are met promptly
Assist in onboarding new clients and managing account changes
Monitor client satisfaction and proactively address potential concerns
Prepare service reports and provide updates to management as needed
Qualifications :
Qualifications
High school diploma or equivalent required; bachelors degree preferred
13 years of experience in a client-facing or administrative role
Excellent verbal and written communication skills
Strong organizational and problem-solving abilities
Proficient in Microsoft Office Suite (Word Excel Outlook)
Ability to work independently and handle multiple tasks
Additional Information :
Benefits
Competitive salary ($54000$60000 per year)
Health dental and vision insurance
Paid time off and holidays
Opportunities for career advancement
Professional development and training programs
Supportive and growth-focused work environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
