Region 1 PM Dispatcher - 10 month
Region 1 PM Dispatcher - 10 month
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Job Description
Job Title: Dispatcher - 10 Month
Location: Transportation Services
Pay Grade: Bus Driver Scale Grade B182
Work Calendar: Service 185 Day Staff
FLSA Status: Non-Exempt
GENERAL PURPOSE
Under the supervision of the Dispatch Coordinator the dispatcher helps ensure the proper functioning of transportation operations by assuring that all bus routes are staffed and that daily operations run efficiently and with minimal disruption.
MAIN JOB TASKS AND RESPONSIBILITIES
Dispatch Responsibilities
- Ensures that all bus routes have buses and drivers assigned and helps ensure the smooth functioning of daily transportation operations.
- Maintains communication with drivers via two-way radio and assists with breakdowns accidents route changes and other emergencies.
- Communicates effectively and provides assistance to schools and constituents regarding daily transportation operations.
- Maintains records of absence coverage spare buses bus breakdowns and schedule information.
- Assists in resolving situations involving questions and complaints equipment failure and route changes.
- Prepares and submits accident notification information and calls appropriate personnel when an accident occurs.
- Utilizes computer-guided routing software to provide guidance to drivers in the field and formulate route changes due to traffic accidents or road construction.
- Willing to work flexible hours when other dispatchers are absent or to support special work assignments.
Support and demonstrate core values of Stafford County Public Schools
- Works collaboratively and maintains effective working relationships with other members of the department as well as other school personnel and community members.
- Engage in ongoing professional development relevant to position.
- Respond promptly and thoroughly to written and oral requests for information.
- Maintain a clean neat appearance appropriate to position
- Maintain a record of appropriate attendance and punctuality.
- Serve as a role model for students colleagues and the general public.
- Work in close harmony with colleagues supervisors and co-workers.
- Comply with all Division and School policies and regulations including but not limited to guidelines for confidentiality.
- Perform other related duties as required/assigned.
EDUCATION AND EXPERIENCE
- High School Diploma or its equivalent.
- Prior experience as a dispatcher and/or school bus driver preferred.
- Possession or ability to obtain within six months of employment a Commercial Drivers License with a school bus certification valid in the Commonwealth of Virginia preferred.
KNOWLEDGE SKILLS AND ABILITIES
- Knowledge
- School bus transportation and operation processes and systems.
- Must demonstrate knowledge of bus routes and surrounding geographic areas in Stafford County for efficient routing.
- Skills
- Communicate effectively and efficiently both orally and written to maintain courteous and tactful communication between parents school administrators students the general public drivers and assistants.
- Operation of business equipment to include fax machine copier two way radio and multiple line phone system.
- Proficient in Microsoft Office and Google Suite.
- Meticulous attention to detail.
- Abilities
- Work flexible hours possibly a split shift as needed.
- Work on multiple tasks with effectiveness and organizational skill.
- Must demonstrate ability to maintain composure and act logically under stressful conditions and during periods of emergency.
- Must demonstrate flexibility to changing working environments.
- Work cooperatively in a team environment to meet goals.
- Organize and perform work independently.
- Meet deadlines for all work even when working on multiple projects.
- Show sustained effort and enthusiasm in quality and quantity of work.
WORKING CONDITIONS and PHYSICAL REQUIREMENTS
- Work environment is primarily inside with low to moderate noise temperatures that are primarily controlled and no exposure to chemicals or other negative air quality elements.
- The work is light to moderate work requiring exertion of up to 50 pounds of force to move or lift objects
- The following physical and mental abilities are representative of those expected to complete the essential functions of the job: standing for prolonged periods; sitting for prolonged periods; operating motor vehicles or heavy equipment; moving the hands wrists or fingers repetitively; moving with force on the back or lower body repetitively; feeling grasping or holding objections by hand; identifying colors visually; identifying objects in low light or distant conditions; communicating via spoken language; communicating via written language; perceiving sounds; making decisions using logic and rational thinking.
To perform this job successfully an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations shall be made as required by law to enable individuals with disabilities to perform the primary job functions herein described.
Since every duty associated with this position may not be described herein employees may be required to perform duties not specifically spelled out in the job description but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
Employment Type
Full-Time
