Associate Director of Data Systems
Associate Director of Data Systems
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Job Description
Minimum Entrance Requirements
Applicants must have at least:
- Eight years of experience in data collection administration
- At least two years must have been in a managerial capacity.
Substitutions:
- A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
- A bachelors degree in a related field may be substituted for two (2) years of the required (A) experience.
- A graduate degree in a related field may be substituted for three (3) years of the required (A) experience.
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Reporting and Location
- One Ashburton Place Boston Massachusetts
- In-state hybrid work
Comprehensive Benefits
When you embark on a career with the Commonwealth you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you your loved ones and your future.
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An Equal Opportunity / Affirmative Action minorities veterans and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race religion color sex gender identity or expression sexual orientation age disability national origin veteran status or any other basis covered by appropriate law. Research suggests that qualified women Black Indigenous and Persons of Color (BIPOC)may self-select out of opportunities if they dont meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
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The Massachusetts Public Higher Education System
The Massachusetts System of Public Higher Education (System) enrolls approximately 260000 students in credit-bearing programs annually. The System consists of 15 community colleges 9 state universities and 5 University of Massachusetts (UMass) campuses. The Board of Higher Education (BHE) has coordination and oversight responsibilities for the entire System and the BHE together with each respective Board of Trustees expects all students faculty and staff to be held to exacting standards in the performance of their roles and responsibilities.
The Massachusetts Board of Higher Education (Board or BHE) is the Commonwealths higher education authority with coordinating and regulatory responsibility for all public and private higher education institutions operating in the Commonwealth that are authorized to grant degrees. The BHE is staffed by the Department of Higher Education (DHE) which is run by a Commissioner who serves as the executive and administrative head of the department. Together the BHE and DHE are the leading voice and advocate for postsecondary education in the Commonwealth.
In addition the BHE and DHEs authority includes administering state financial aid and federal grant programs; managing and responding to consumer complaints; conducting financial assessments of institutions; managing employee relations and benefits for public higher education employees; managing collective bargaining contracts with state university and community colleges employees; and approving degree-granting authority for all public and most private higher education institutions operating within the Commonwealth. Currently there are 80 private institutions of higher education operating in the Commonwealth and authorized to grant degrees.
The BHE is staffed by its executive agency the Department of Higher Education (DHE) which is run by Commissioner Ortega. The Department of Higher Education is committed to the Values of Equity Accountability Community Empowerment Intentionality and Teamwork and seeks applicants who value the full diversity of Massachusetts students and who share a sensitivity to and understanding of the academic socio-economic cultural and ethnic backgrounds of the populations served. We employ a hybrid hoteling work model with a fixed weekly team day schedule.
Position Overview
The Associate Director of Data Systems plays a crucial role in supporting DHEs vision for modern data collection and analytics. This position is responsible for coordinating year-round data collection efforts with Massachusetts higher education institutions ensuring the integrity and quality of the data collected. The Associate Director collaborates with various stakeholders including vendors DHE EOE and campus staff to enhance and expand the data collection system. They manage and maintain online applications perform data quality analyses and support data integration and manipulation to meet DHEs reporting and analytic needs. As the state IPEDS coordinator and State Security Officer the Senior Director ensures compliance with relevant regulations and standards fostering a secure and efficient data environment.
- Execute DHEs vision for modern data collection
- Manage year-round data collection efforts with Massachusetts higher education institutions (primarily public) including Annual Term Enrollment Post-Term Programs Courses Degrees ComCom STEM Starter SUCCESS and Financial Aid
- Collaborate with vendors and stakeholders in DHE EOE and campuses on efforts to modernize enhance and expand the data collection system
- Maintain online applications including Fiscal EER UMass Annual CC Admissions and OER Report
- Act as the primary HEIRS liaison with campus staff (IR and IT) regarding file submission and deadlines
- Maintain all HEIRS data dictionaries
- Perform data quality analysis on data submissions
- Manage data cleaning/auditing of the HEIRS data
- Assist in the maintenance of the HEIRS website including updates to data verification and data reporting
- Integrate and manipulate data to support DHE reporting and analytic needs
- Integrate extract and manipulate data from disparate internal and external data sources including HEIRS using a variety of data management and analysis tools (e.g. SQL Excel Tableau)
- Write and edit SQL statements with table joins to multiple databases
- Perform data extractions and analysis for numerous recurring and ad-hoc data requests presentations or projects
- Extract IPEDS data to be loaded into HEIRS for DHE analytic needs
- Manage user accounts and provide user support and training
- Create and maintain user accounts on all systems including ensuring that all data system users complete the annual user agreement
- Serve as DHEs State Security Officer ensuring compliance with relevant regulations and standards
- Function as the primary help desk point person for all HEIRS questions related to file submissions
- Conduct one-on-one training sessions for HEIRS users
Competencies/Skills and Abilities
Technical Skills
o Advanced skills in data management and analysis tools (e.g. SQL Excel Tableau)
o Proficiency in database design maintenance and SQL programming
o Experience with data integration from multiple sources and systems
o Knowledge of data quality assurance and auditing techniques
Project Management
o Strong project management skills to oversee data collection and system enhancement projects
o Ability to define project objectives deliverables and timelines in collaboration with stakeholders
o Capability to prioritize tasks and manage multiple projects concurrently
Analytical and Problem-Solving
o Strong analytical skills to perform data quality analyses and troubleshoot complex data issues
o Ability to extract manipulate and analyze data to support reporting and decision-making
o Experience in developing and maintaining data sets and dashboards for self-service analytics
Communication and Collaboration
o Excellent verbal and written communication skills
o Ability to present technical information to non-technical stakeholders effectively
o Strong collaboration skills to work with cross-functional teams vendors and external partners
o Experience in providing technical support and training to users
Leadership and Mentorship
o Capability to provide technical leadership and guidance to junior team members
o Ability to support and mentor colleagues in best practices for data management and analysis
o Experience in leading user group meetings and technical presentations
Compliance and Security
o Knowledge of data protection regulations and standards
o Experience as a State Security Officer ensuring compliance with relevant regulations and standards
o Ability to manage user accounts and ensure that data system users complete annual agreements
Attention to Detail
o Strong attention to detail to ensure accuracy and quality in data management
o Ability to maintain comprehensive documentation and standard operating procedures
o Experience in performing detailed data cleaning and auditing tasks
Adaptability and Continuous Learning
o Willingness to stay current with industry trends and emerging technologies
o Ability to incorporate new tools and techniques into data management processes
o Commitment to continuous improvement and professional development
Customer Service
o Strong customer service orientation to support internal and external users
o Ability to manage and prioritize incoming data requests and inquiries
o Commitment to providing high-quality user support and troubleshooting
To Apply
Interested candidates should submit the following for the Associate Director of Data Systems requisition:
- Resume
- A cover letter outlining your relevant experience and interest in the position
Preferred Qualifications
- Institution or System Level Experience with higher education data collection and/or reporting
- Familiarity with the Massachusetts public higher education system
- Familiarity with DHEs Higher Education Information Resource System (HEIRS)
Questions regarding this position or the application process should be directed to
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System Requirements
Required Experience:
Director
Employment Type
Full-Time
