Business Systems Manager
Business Systems Manager
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Salary Not Disclosed
1 Vacancy
Job Description
The Business Systems Manager will play a key role in managing and optimizing the core platforms that support our day-to-day operations. This position is responsible for driving the integration consolidation and enhancement of systems such as ERP MES CRM and accounting tools. The goal is to streamline business processes eliminate silos and ensure our systems can support future growth. The Business Systems Manager will work closely with teams across Operations Finance Engineering and IT to align technology with business needs and promote consistent processes across the organization.
ESSENTIAL FUNCTIONS
- Lead company-wide ERP migration and business systems consolidation initiatives
- Act as the internal expert for critical platforms including ERP MES CRM and accounting systems
- Analyze current workflows to identify gaps and recommend process and system improvements
- Design and implement integrated scalable solutions that support operational and strategic objectives
- Collaborate with business leaders to gather requirements shape solutions and drive user adoption
- Oversee external vendors consultants and implementation partners to ensure successful deployments
- Establish and maintain system governance documentation practices and change control protocols
- Monitor system health usage and data quality while leading continuous improvement efforts
- Other duties as assigned
TECHNICAL COMPETENCIES
- ERP Systems Expertise: Deep understanding of ERP platforms including configuration reporting and process integration
- Business Process Mapping: Skilled in documenting analyzing and optimizing workflows across operations finance and operations
- Systems Integration: Experience integrating ERP with MES CRM accounting and other business systems through APIs middleware or native connectors
- Data Management & Reporting: Familiar with relational databases data governance principles and reporting tools (e.g. Power BI SQL Crystal Reports)
- Project Management: Ability to lead system implementation and upgrade projects using structured methodologies (e.g. Agile Waterfall or hybrid approaches)
- Vendor Management: Experienced in evaluating selecting and managing third-party providers and consultants
- System Administration: Working knowledge of user roles permissions audit logs and security settings for business platforms
BEHAVIORAL COMPETENCIES
- Analytical Thinking: Approaches problems methodically and makes data-driven decisions to improve business processes and systems
- Collaboration: Builds strong working relationships across departments and functions to align systems with organizational needs
- Communication:Clearly conveys complex technical concepts to non-technical stakeholders and facilitates shared understanding
- Initiative:Proactively identifies areas for improvement and takes ownership of solutions without waiting for direction
- Adaptability:Comfortable navigating ambiguity and adjusting plans in response to shifting priorities or business needs
- Attention to Detail:Ensures accuracy and completeness in system configurations documentation and process design
- Accountability:Follows through on commitments and holds others (including vendors) to high standards of delivery
- Change Leadership:Champions continuous improvement and supports teams through the challenges of organizational and system change
- Bachelors degree in Information Systems Business Administration Computer Science or a related field desired
- 5 years of experience managing ERP or business system implementations upgrades or optimizations
- Proven track record leading cross-functional system projects in manufacturing operations or finance environments
- Experience with platforms such as Epicor NetSuite SAP Salesforce QuickBooks or similar enterprise systems
- Familiarity with data analysis reporting tools (e.g. Power BI SQL) and workflow automation preferred
- Professional certifications (e.g. PMP Six Sigma CBAP or ERP-specific credentials) a plus
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
- This position operates in a professional office environment and may include periodic remote work
- Prolonged periods of sitting at a desk and working on a computer
WORK HOURS/TRAVEL
- Standard business hours with occasional evening or weekend work during system implementations or critical deployments
- Travel up to 1020% primarily to company sites or vendor locations for system implementation training or support
- Occasional evening or weekend work may be required during system go-lives upgrades or critical project milestones
WORK AUTHORIZATION
This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen U.S. Permanent Resident (i.e. Green Card Holder) Political Asylee or Refugee.
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We are an Equal Opportunity Employer making decisions without regard to race color religion sex national origin sexual orientation gender gender identity veteran status disability or any other protected class.
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Required Experience:
Senior IC
Employment Type
Full-Time
