Job purpose:
As a key member of the Information Technology Department you will provide advanced application system and data analysis support to drive business performance and IT efficiency. A primary focus of the role is to support and maintain the banks custody systems ensuring stability accuracy and continuous improvement through close coordination with internal stakeholders and external vendors.
Responsibilities would be but not be limited to the following:
Key Responsibilities
- Collaborate closely with custody business users to gather and translate business requirements into data-driven solutions including data modeling mining analysis and reporting to support business and product optimization
- Develop and maintain application system architecture and codebase
- Provide system maintenance and technical troubleshooting to ensure high availability
- Deliver Level 2 and Level 3 technical support resolving complex system issues and escalations
- Support data governance and assist with IT-related projects across the department
- Advocate and implement automation opportunities to improve system efficiency reduce manual effort and enhance data processing workflows
- Manage custody system operations including:
- Daily monitoring proactive issue identification and resolution
- Configuration management patching and system upgrades
- Collaboration with business users for process improvement and system enhancements
- Liaise with external vendors to coordinate technical support troubleshoot issues and manage change requests
Qualifications :
Qualifications
Work Experience
- Minimum of 3 years professional experience in data analysis application system development or IT support roles
- Experience in banking financial services or custody systems is strongly preferred
- Proven track record in providing Level 2 and Level 3 technical support and system maintenance
Technical Skills
- Bachelors degree or higher in Computer Science Information Technology or a related field
- Strong background in software development or system architecture especially in data-centric applications and platforms
- Proficiency in at least one programming language (e.g. Python SQL) is required
- Proactive mindset with a focus on automation to streamline operations and improve system reliability
- Experience with one or more of the following is a plus:
- Additional databases: Oracle PostgreSQL MS SQL
- Frameworks/tools: Pandas Django
- Cloud technologies (e.g. AWS Azure Google Cloud Huawei Cloud)
- Data warehouse platforms and concepts
- Familiarity with Business Intelligence and data visualization tools (e.g. Power BI Tableau)
- Excellent command of spoken and written English
- Proficiency in Chinese and/or French is a strong plus
Soft Skills
- Strong analytical and problem-solving mindset with attention to detail
- Excellent communication and customer service orientation
- Ability to manage priorities and deliver results in a fast-paced environment
- Adaptable collaborative and proactive in learning new technologies
- High integrity and strong compliance awareness
Additional Information :
This position is based in Luxembourg and open with immediate effect. Should the above mentioned criteria match your expectations please dont hesitate to send your English CV by Smart Recruiters.
Remote Work :
No
Employment Type :
Full-time