Guest Services Representative - Guest Services - Multiple Shifts
Guest Services Representative - Guest Services - Multiple Shifts
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Job Description
Compensation:
Pay Range: $15.00- $19.50 / hour
- Benefits available for eligible positions include: 100% tuition assistance wellness initiatives generous paid time off paid parental leave Public Service Loan Forgiveness Program eligible employer plus more. In addition to our manybenefits and perks UAB Medicine provides a variety of resources to support employees both personally and professionally.
Multiple Shifts Available:
- Full Time: Multishift - Day / Evenings
- Part Time: Multishift - Day / Evenings
Work with the Best at UAB Medicine:
UAB Medicine is Alabamas largest single-site employer and operates over 1200 beds and over 200 clinics in Birmingham Alabama. When you become part of UAB Medicine you join a nationally ranked academic medical center committed to education and advancing medical science through research.
- U.S. News & World Reports Best Hospitals #1 in Alabama
- Americas No. 1 Best Large Employer Forbes 2021
- Level I Trauma Center
- NCI-Designated Comprehensive Cancer Center Comprehensive Transplant Institute Comprehensive Stroke Center
Our success in patient care innovation and education is a direct result of our supportive and inclusive culture. Whether you are looking to start your career fast-track your development or diversify your skills UAB Medicine offers avenues for advancement that other employers cannot match.
Job Description:
To provide assistance for all patients families and visitors having a need or want while in the hospital traveling to the hospital or after the hospital stay. To exhibit utmost professionalism friendliness and helpfulness to contribute to a lasting impression of excellence in patient care for patients and family members.
1. Interacts with patients families and visitors to ensure needs are met while stationed behind guest services desk in the main concourses in the patient escort area or other areas as assigned by Guest Services Manager.
2. Meets productivity standards consistently and incorporates UAB Hospital Core Values in areas of service to be measured daily consisting of a) providing helpful caring and friendly behavioral assistance in a timely manner and b) effectively interacting and responding (i.e. body language pleasant expressions eye contact etc.) to patients guests and co-workers.
3. Responds to the unique needs of neonatal pediatric adolescent and geriatric patients as needed using the appropriate equipment to provide healthcare and demonstrates sensitivity to psychosocial needs of all populations.
4. Performs other duties as assigned.
High School diploma or GED and one (1) year of related experience required.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
