Program Manager, Web Experience Delivery
Program Manager, Web Experience Delivery
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Job Description
At Canva we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone on every platform! Inspired by a team of talented thinkers an amazing culture and a remarkable growth trajectory were out to change the world one design at a time.
The buzzing Canva London campus features several buildings around beautiful leafy Hoxton Square in Shoreditch. While our global headquarters is in Sydney Australia London is our HQ for Europe with all kinds of teams based here plus event spaces to gather our team and communities. Youll experience a warm welcome from our Vibe team at front of house amazing home cooked food from our Head Chef and a variety of workspaces to hang out with your team mates or get solo work done. That said we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals and so you have choice in where and how you work.
About the Group/Team
We are the Marketing Technology Experiences group and our mission is simple yet powerful: To connect Canva to every user with engaging and effective digital experiences. Were a multidisciplinary team that designs and builds web interactive and scalable solutions that help drive discovery education and inspiration for millions of users globally. From impactful web pages to immersive campaign experiences we partner closely with Marketing to power visibility and growth through digital. Our work directly contributes to Canvas big ambitions generating new MAUs driving signups and enhancing product discovery. Together we build delightful experiences that make our users feel connected to Canva at every digital touchpoint.
About the Role
As the Program Manager youll operate at the centre of a dynamic high-impact team helping steer complex marketing initiatives from strategy to execution. Youll be the connective tissue between multiple internal teams and stakeholders prioritising requests and shaping roadmaps. Youll help clarify objectives reduce ambiguity and ensure seamless coordination of information and resources. Your leadership will keep our projects on course and empower the team to focus on delivering impactful digital experiences. Its a high-visibility role where strategic thinking meets hands-on collaboration to make our digital campaigns truly world-class.
What youll do (responsibilities)
Youll act as a strategic bridge between Marketing Engineering and Product teams ensuring all sides are aligned and informed.
Youll capture and prioritise requirements to shape a clear and achievable roadmap for the delivery team.
Youll manage stakeholder communications and expectations fostering transparency and trust in project timelines and scope.
Youll continually improve operational processes and introduce new tools to boost collaboration and delivery.
Youll lead cross-functional coordination ensuring the right people are involved requirements are clear and timelines are realistic.
Youll help navigate ambiguity by asking the right questions and identifying the path forward when requirements or priorities shift.
Youll balance multiple competing priorities ensuring forward momentum across short-term goals and long-term strategies.
What were looking for
Were after a proactive communicator a thoughtful organiser and a strategic thinker who thrives in ambiguity and complexity. Youre someone who instinctively connects the dots spots inefficiencies and brings structure where its needed most. You love working with people from different backgroundsengineers marketers designers and leadersand you adapt your communication style to suit every audience. Youre energised by fast-paced environments complex stakeholder landscapes and the opportunity to lead programs that have massive reach and real business impact.
Strong communication skills adaptable to various audiences.
Experience with both agile and waterfall delivery methodologies.
Proficient in tools like Jira Confluence Trello Canva and Google Suite.
Familiarity with digital marketing goals metrics and strategies (e.g. SEO/SEM CRO).
Strong understanding of web design UX and development fundamentals (HTML/CSS knowledge a bonus).
Excellent stakeholder management and cross-functional collaboration skills.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
