Consultant Collections and Account Receivable
Consultant Collections and Account Receivable
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Job Description
Collection of all accounts using various collections methods outbound/inbound calls and e-mails.
Reviewing open accounts from the daily report
Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements
Provide customer service regarding sending statements collection issues process customer refunds
Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
Adherence to Control and Compliance
Follow and update the Standard Operating Procedure (SOP)
Act as a liaison between Customer Sales Billing and various internal departments to ensure smooth flow of transaction
Qualifications
Fluency in verbal and written communication in English language (B2 and above)
Fair working knowledge in MS Office (Excel)
Basic accounting knowledge if necessary
Relevant BPO (Finance and Accounting) experience preferably
Multi Lingual skillset would be an added value
What we offer:
We offer competitive salary
Standard working hours
Excellent social benefits package including Health Insurance Life Insurance Food vouchers Compliment Cards Transportation allowance
Rewards program
Trainings following the leading global standards for highest quality of Customer Service and Technical Support
Structured working environment
Career opportunities
Work from home
Team Building activities
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
