Housekeeping Supervisor
Housekeeping Supervisor
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Job Description
As Housekeeping Supervisor at Novotel Cairns Oasis Resort youll take on a key leadership role supporting the Executive Housekeeper to ensure guest rooms and public areas consistently exceed Accors high standards. With a focus on operational excellence team support and continuous improvement youll help deliver an exceptional guest experience while fostering a motivated high-performing team.
Your attention to detail strong organisational skills and ability to lead by example will be essential to maintaining quality and efficiency across all housekeeping operations.
What Youll Be Doing:
- Assist with daily room and public area inspections to ensure standards are met and rooms are released on time
- Lead and support team members during shifts providing clear direction and hands-on guidance
- Oversee onboarding and training of new staff to maintain consistency and service quality
- Manage cleaning materials and equipment to ensure efficient effective use
- Assist in preparing staff rosters to maintain cost-effective coverage
- Support recruitment efforts and actively coach and develop team members
- Identify opportunities to improve productivity and streamline operations
- Respond to guest feedback and help drive ongoing improvements in cleanliness and comfort
Qualifications :
What Were Looking For:
Were seeking a confident hands-on leader who motivates through example trains with intent and thrives on delivering efficient high-quality results. Your strong attention to detail and passion for maintaining high standards will ensure every room meets guest expectations and reflects our commitment to excellence.
- Minimum of two years experience in housekeeping ideally in a hotel or resort environment
- Strong focus on detail quality and guest satisfaction
- Effective communicator with the ability to support guide and motivate team members
- Flexible availability to work a rotating roster including early mornings weekends and public holidays
- Familiarity with hotel systems such as Opera is a plus though not essential - full training will be provided
Additional Information :
Why work for Accor
Accor is one of the largest global hospitality businesses with over 5400 Hotels across 110 countries the career development opportunities are endless.
Benefits Your Way
- Immediate access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform which offers a constantly expanding database of free industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer and our ambition is to attract recruit and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process you are most welcome to let us know.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
