Sr. Account Executive
Sr. Account Executive
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1 Vacancy
Job Description
As a Sr. Account Executive you will strive to go above and beyond customer expectations every day. Partnering with your team you will schedule book and track each shipment to its completion across all modes of transportation (TL LTL Partial Flatbed etc.). Key responsibilities include but are not limited to proficiency quoting all modes verifying timely pick-ups and deliveries serving as the primary point of contact for resolving both external and internal issues and ensuring the financial health of each account.
We trust you to drive efficiency and own your book of business by analyzing and executing new strategies for increased growth and profitability. As a Sr. Account Executive you will attend and contribute to QBR/client meetings where your expertise will be crucial in partnering with Sales to review performance and take action on feedback provided from the client. You will maintain and update operating procedures when necessary working closely with inter-departmental teams at Echo to ensure the book of business is positioned for success.
You:
Have 2years of Customer Service experience
Can display a sense of urgency in managing time and accomplishing tasks
Are always one step ahead looking for creative ways to improve old processes
Have mastered the ability to build and maintain strong client partnerships
Possess the ability to communicate at all levels and with a wide range of personalities
Can solve any problem thats thrown your way
Are always ready for the next challenge
We:
Value collaboration intellectual honesty go-getters positive energy and we never stop seeking ways to get better
Put our customers needs into everything we do
Care about your career development as much as you do
Work hard period
Offer competitive compensation and benefits packages challenging projects company-wide events co-workers you willactually likeworking with and a sense of community you wont find anywhere else
Requirements:
BA/BS Degree with high GPA
3of customer service experience in a business services environmentor 2 years internal Echooperations experience
Strong communication skills both written and verbal
Calm under pressure
Superior business acumen
Knowledgeable on relevant modes of transportation
Team player mentality
What we offer:
Competitive compensation package
Medical Dental Vision Disability Life Insurance and 401K
Advancement Potential
Fun and energetic work environment
Volunteer opportunities
Work environment/physical demands summary:
This job operates in an office environment and uses a computer telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit talk or hear.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin status as a qualified individual with a disability or Vietnam era or other protected veteran.#LI-DB1
Benefits
For more information about our benefit offerings please visit our careers page at Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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