Parts Coordinator
Parts Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
POSITION SUMMARY
Responsible for inside sales and outside sales (possibly in addition to warehouse and order management in smaller offices). Person has detailed technical knowledge and the opportunity to up-sell customers to higher value solutions. The Parts Coordinator is expected to initiate customer interaction. This position is a key to support parts sales in local area for installed equipment base. This is a Revenue generating position.
RESPONSIBILITIES
- Counter sales / Order processing - entering orders into Database
- Phone calls / Inquiries - Assisting Local customer with identifying replacement parts and assemblies.
- Upsell / Upgrade. Work with customers on recommended change out solutions. Identifying upgrade situations and give recommendations.
- Warehouse Duties - Shipping and Receiving materials and orders Inventory control
- National / Global calls and Email support - Assist customers / end users/ LVOs with parts identification research and order status. After Hours Support
- Other Duties as assigned
REQUIREMENTS
- Excellent customer service skills
- Forklift license
- Detail-oriented
- Ability to work and multi-task in a fast-paced environment
- Excellent communication skills both written and verbal
- Good computer skills understanding of Microsoft or equivalent.
- Knowledge of Oracle Systems is a plus.
Education and/or Experience
- Diploma
- Business Inventory Control HVAC a plus.
- 1-3 years of experience
- Parts Counter / Inside Sales Warehousing Inventory Management HVAC a plus not required.
The successful candidate will reflect and embrace Vertivs Values and Behaviors:
OUR VALUES
- Acting Like an Owner
- Assuming Positive intent in all employee interactions
- Being passionate about your work
- Challenging yourself in personal development
- Being tireless in exceeding customer expectations
- Assisting others to be successful as a team
- Owning our own mistakes quickly
- Talking with people and NOT about them
- Creating a culture where people can be their best
OUR BEHAVIORS
- Be self-aware and learn
- Embrace the customer experience
- Think and act broadly
- Drive change and innovation
- Leverage diversity for organization effectiveness
- Foster collaborative relationships
- Take intelligent risks
At Vertiv we offer the stability of a global leader in a growing industry andthe opportunity of a startup. We design manufacture and service the mission-critical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial environments. With $5.0 billion in revenue a strong customer base and global reach in nearly 70 countries our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in Canada. This is not a position for which sponsorship will be provided.
Required Experience:
IC
Employment Type
Full Time
