Global Associate Director
Global Associate Director
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Job Description
Job Description:
Key Responsibilities
Client Leadership & Communication
Own the day-to-day relationship with mid-level clients sharing proactive updates and engaging in daily comms and weekly calls.
Maintain client trust and confidence through clear communication and reliable delivery.
Work with the local leads to create TRR action plans and track progress with markets. Continually strive to react to feedback and improve PRIP & TRR scores.
Lead client calls ensuring clear updates alignment and next steps are communicated effectively.
Planning & Reporting
Supporting the client partner and strategic lead in delivering annual strategies.
Lead the response process for global campaign briefs ensuring a smooth end-to-end delivery across all channels including budget management.
Support Gucci Media Insights Team on providing insights for monthly internal sharing.
Work closely with Guccis global team to prepare quarterly campaign briefs and Excel plans ensuring SLAs are followed and providing feedback.
Lead post campaign analysis for key campaigns globally and ensure we provide strategic recommendations.
Respond to ad hoc client requests including fast-turnaround reporting using tools such as GMAP and Dentsu Connect.
Market Coordination
Key point of contact for key regions and markets ensuring completion of key global deliverables and guidelines are adhered to
Keep local market teams informed by sharing regular Global Gucci updates ensuring alignment on priorities timelines and campaign developments.
Team Leadership & Collaboration
Ensure we deliver excellence in all aspects of the end-to-end campaign process working closely with strategists teams across all specialist channels and media partners so that all the work we deliver for our clients is of the highest standard and that is upheld throughout the team.
Reviewing operational processes striving to always make efficiencies and improvements to meet client needs
Drive collaboration between local markets and sister brands actively encouraging knowledge sharing alignment on best practices and cross-brand learnings.
Mentor and guide junior team members ensuring theyre equipped to support delivery excellence and take responsibility & care for their career development
Lead improvements in data accuracy across key tools including DC and GMAP while ensuring markets are aligned on processes and ways of working.
Qualifications & Skills
Required Experience:
5 years in a media agency or marketing environment with strong experience in client services and global account management
Experience working on Luxury/Fashion/Retail clients
Proven experience in leading global or multi-market campaigns including end-to-end planning coordination and reporting across all channels (particularly Digital OOH and Print)
Skilled at building strong client relationships fostering trust and partnership and confidently presenting to senior stakeholders
Confident in managing budgets financial processes and supporting operational excellence
A strong personable & respectful collaborator they should be great at working with others in iProspect and across the dentsu network to develop brilliant client solutions together.
Must be curious and passionate about luxury and the fashion industry showing clear knowledge for the category they operate in and challenges they face.
Core Skills & Attributes:
A strong personable & respectful collaborator they should be great at working with others in iProspect and across the dentsu network to develop brilliant client solutions together.
Proactive problem-solver always looking for a better smarter way of working and unafraid to test new ideas
Excellent communicator and presenter able to build trust influence stakeholders and lead clear engaging conversations internally and externally
Confident working with data able to interpret performance metrics and translate them into clear actionable insights for clients and internal teams.
Commercially savvy understands how to meet both the needs of the client and organisation
Strong commitment to operational excellence and attention to detail
They should be tenacious and driven to pursue excellence in everything they do. They should display a determination to deliver their best work and should be keen to develop themselves and their skills.
What we offer
This is a permanent role
The team is based in our London office but operates under flexible working arrangements.
As well as a competitive salary youll enjoy a benefits package that you can tailor to your needs.
Inclusion and Diversity
Our diverse and inclusive culture enables our employees to bring their best selves to work and be proud of doing so. For us this is the foundation for great innovation which in turn generates better outcomes for our people partners and communities. This is why we encourage applications from people with disabilities and of all ages nationalities backgrounds and cultures.
We are happy to discuss flexible and agile approaches to working for all our roles we cant promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process please discuss this with our recruitment teams.
Location:
LondonBrand:
Global IprospectTime Type:
Full timeContract Type:
PermanentRequired Experience:
Exec
Employment Type
Full-Time
