Library Customer Service Officer - Internal Open to redeployees
Library Customer Service Officer - Internal Open to redeployees
Posted on :
08-07-2025
Employer Active
1 Vacancy
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Job Description
Description
Responsibilities
This role is open to Internal candidates only - in line with our policies priority will be given to eligible redeployees at Grade E or F.
External applicants will not be considered please do not submit an application if you do not meet the criteria above as this will result in an automatic rejection.
External applicants will not be considered please do not submit an application if you do not meet the criteria above as this will result in an automatic rejection.
About Barnet Council
Barnet is a borough with much to be proud of. Our excellent schools vibrant town centers vast green spaces and diverse communities all help make it a great place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation our staff are committed to Our Values: Learning to Improve Caring Inclusive Collaborative which drive everything we do.
About the role
- To welcome all library customers and identify their individual needs to provide a quality service and to enable customers to make full use of the facilities available.
- To help produce resources and guidance for customers in volunteer supported and technology enabled opening hours.
- To interact with customers throughout their visitand assist them with the use of self-service equipment and other services and systems.
- To provide and help to organise an efficient library and information service in the library where you are working under the direction of the Library Customer Services Manager/Assistant Library Customer Services Manager ensuring that agreed standards of service are met.
If you experience issues with the link email who can send you a copy of the JD.
About you
ADD 4-6 ESSENTIAL CRITERIA FROM THE PERSONAL SPECIFICATION TO HELP CANDIDATE SELF SELECT.
Please note that candidate uses this section to self- screen so best to only list essential criteria. Note: avoid stating number of years experience or using any language that can be perceived as discriminatory for example young dynamic. You can write post qualifying experience or demonstrable/considerable experience) if you require advice please contact recruitment.
What we offer
- 31 days annual leave plus public and bank holidays
- Access to the Local Government Pension Scheme which provides a valuable guaranteed income in your retirement together with security for your dependents
- Work-life balance options may include hybrid working flexitime job share home working part-time
- A vast range of lifestyle discounts from major retailers supermarkets energy suppliers and more
- Broad range of payroll benefits including cycle to work eye care vouchers travel and gym membership
- Excellent training and development opportunities
- Employee well- being training programs including confidential employee assistance
How to apply
Read the job description and person specification before clickingApplyto commence the online application form. If you would like any further information about the role before applying please contact ADD NAME OF CONTACT ADD JOB TITLE ADD TELEPHONE NUMBER.
Barnet Council is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures.
To deliver Barnet Councils commitment to equality of opportunity in the provision of services all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. For further information please read our equality statement.
Barnet Council embraces all forms of flexible working (including part-time compressed hours and remote working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We cant promise to give you exactly what you want but we do promise not to judge you for asking.
Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme further details are available at posts with the council are subject to a probationary period of six months during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed.
Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore please apply as soon as possible.
Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post then regretfully in this instance you have not been shortlisted.
Responsibilities
Required Experience:
Unclear Seniority
Employment Type
Part-Time
Key Skills
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