Staff Associate Network Administration
Staff Associate Network Administration
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description:
Role: Tier T1.5 Support for AT&T GCSC Teams
Responsibilities:
- First responder for strategic services (Flexware SDWAN OTT)
- Network triage and service restoration.
- Managing transport circuits (AVPN AIA BB LTE)
- Analyzing and escalating network events
- Coordinating software/hardware resources
- Monitoring data capture and problem analysis
- Ticket management and escalations
- Working with internal/external support groups
- Negotiating with other support centers for testing plans
Technical Skills:
- 1-3 years in telecommunications/managed network infrastructure
- 1 years in customer service/client interfacing
- 1-2 years in Networking/IT infrastructure (WAN LAN Voice etc.)
- Good to have Knowledge of SDN/SDWAN (Viptela Velocloud Silverpeak 128T)
- Good in WAN LAN voice technologies routers switches firewalls etc.
- Sound understanding of Voice Data and IP networks.
Professional Skills:
- Excellent verbal and written communication
- Problem-solving abilities
- Professionalism and telephone etiquette
- Proficient with PC systems and applications
- Ability to work under pressure and prioritize tasks.
- Drive enthusiasm and self-motivation.
- Resourcefulness and team collaboration skills
Years of Experience
1-3 Years
Education
BE/ CCNA/CCNP certified.
Weekly Hours:
40Time Type:
RegularLocation:
Bangalore Karnataka IndiaIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law. In addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Required Experience:
Staff IC
Employment Type
Full-Time
