Library Planning Consultant, Service Design
Library Planning Consultant, Service Design
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Job Description
Requisition ID: 18306
Department: Ottawa Public Library
Service: Client Services
Branch:Service Design
Employment Type: 2 Temporary Full Time Positions (Up to 2 years)
Work Hours: 35 hours per week
Affiliation:MPE
Salary Information: $72596.16 - $91813.54 annually (2024 rates of pay)
Location:100 Tallwood Drive 191 Laurier Avenue
City: Ottawa ON
Job Category: Ottawa Public Library
Application Close:14/07/2025
JOB SUMMARY
Ottawa Public Library (OPL) provides accessible innovative library services across the City of Ottawa tailored to the unique needs of its diverse communities through a client-centred approach and a variety of service delivery channels.
Within this context the Library Planning Consultant plays a key role in supporting service design initiatives by providing research analytical and writing expertise while assisting with project scheduling coordinating cross-departmental activities and helping to define document and action key deliverables.
Through this work the role actively contributes to the development of user-centered solutions and service improvements that reflect the needs of both internal departments and external interest holders. Strong communication skills are essential including clear written and verbal communication effective meeting facilitation and the ability to present and report to all levels of the organization as well as to external interest holders partners and community groups.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in business or public administration social sciences or related field.
Minimum of 3 years of related experience in planning projects and/or strategic initiatives preferably in a library or municipal setting.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Project management methodologies
- Statistical and other analytical techniques
- Research practices and methods
- Performance measurement models
- The philosophy and standards of public library service
- Ottawa Public Library and its policies standards processes and procedures
- The roles responsibilities and inter-relationships of OPL and the City of Ottawa
- Applicable legislation (e.g. Public Libraries Act of Ontario Accessibility for Ontarians with Disabilities Act Municipal Freedom of Information and Protection of Privacy Act) and municipal/provincial codes by-laws policies and practices
- Trends and developments in the library environment
- Computer applications including MS Office MS Project web/internet/digital based technologies and database operations
- Knowledge of applicable health and safety legislation including the rights and duties of workers
COMPETENCIES SKILLS AND ABILITIES
- Analytical thinker
- Network/relationship building
- Work effectively in a team environment
- Work effectively with diverse stakeholders
- Take initiative
- Prioritize multiple tasks and meet deadlines
- Research assemble and analyze data/information
- Strong oral and written communications and presentation skills
- Able to demonstrate accuracy and meticulous attention to detail
- Be results oriented and achieve goals
- Demonstrates good judgment tact discretion diplomacy creativity and initiative
- Positive attitude
- Self-motivated
- Organized and dependable
- Work effectively in high pressure situations
- Calm tolerant focussed and resourceful
- Interest in current events and public affairs
WHAT YOU NEED TO KNOW
- Language Requirement:English oral reading writing required.
- Additional vacancies may occur during the competition process.
- Alternative educational credentials combined with job-related experience demonstrated performance and ability may be considered in lieu of stated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The Ottawa Public Library promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous Black and other racialized communities persons with disabilities women and non-binary persons persons of all ethnic origins religions sexual orientations classes gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The Ottawa Public Library provides accommodation to applicants during all parts of the hiring process upon request. If contacted to proceed to the selection process please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at extension 12211 or via email at .
Required Experience:
Contract
Employment Type
Full Time
