Opportunities: Nova Scotia Guard Technical Support Lead (Program Admin Officer 4)
Opportunities: Nova Scotia Guard Technical Support Lead (Program Admin Officer 4)
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Job Description
Competition # :46484
Department:Emergency Management
Location:HALIFAX
Type of Employment:Permanent
Union Status:NSGEU - NSPG
Closing Date:11-Jul-25(Applications are accepted until 11:59 PM Atlantic Time)
About Us
The Planning and Preparedness Branch enhances preparedness reduces vulnerabilities and ensures a coordinated response to critical incidents and emergencies by:
- Standing up and deploying the Nova Scotia Guard
- Reviewing comprehensive emergency management programs by the province and municipalities and ensuring they are robust
- Conducting thorough risk assessments and advising on mitigation strategies
- Administering the Disaster Financial Assistance program to ensure recovery takes place as quickly as possible
- Leading strategic policy including the management of federal and regional agreements and management of legislation regulations policies establishing standards and preparedness initiatives
- Supporting effective risk management and business continuity for the Province municipalities and critical infrastructure partners
- Managing the resiliency office
About Our Opportunity
As the Technical Support Lead you will oversee the development and implementation of web-based tools that support the training management and communication needs of the Nova Scotia Guards volunteer members. This role is at the forefront of integrating and enhancing software solutions that improve communication coordination and real-time decision-making during emergencies and community events.
Youll work closely with internal teams and stakeholders to identify and support IT programs that enhance operational efficiency scalability and responsiveness. Beyond the Nova Scotia Guard you will also help manage evolving IT needs within the Department of Emergency Management ensuring alignment with departmental and government priorities.
Primary Accountabilities
As the Nova Scotia Technical Support Lead you are responsible for the program that supports emergency response coordination and volunteer engagement. Your responsibilities will include:
- Managing and delivering data management solutions and reports for the volunteer tools and database ensuring accessibility for departmental and partner organizations.
- Identifying and supporting IT programs that enhance the planning and deployment of volunteers before during and after emergency events.
- Ensuring seamless integration of Nova Scotia Guard data with other department systems optimizing real-time decision-making and follow-up actions.
- Serving as a consultant on the development of digital and online training programs reviewing and evaluating proposals requiring departmental support.
- Monitoring and maintaining portal content resources and training materials while ensuring effective communication with volunteers through technology.
- Assessing and recommending improvements to existing systems and processes collaborating on change management strategies with senior colleagues and project teams.
- Supporting program budgeting by analyzing expenditures identifying resource needs and developing strategies to align with financial and operational goals.
- Managing relationships with volunteers service providers and internal and external partners to ensure successful program delivery within an established service management plan.
Qualifications and Experience
You have completed a Bachelors degree in Computer Science Information Technology or a related discipline with at least six (6) years of related experience with database management or emergency response coordination.
You demonstrate:
- Experience working with databases registration portals or other IT systems
- Strong understanding of system integration ability to assess IT needs recommend improvements and implement solutions that support emergency response operations.
- Strong analytical skills with experience compiling reports and supporting data-driven decision-making.
- Effective communication and collaboration skills to engage with internal teams volunteers and external stakeholders.
While not required it is considered an asset if you:
- Experience working with or managing volunteers with an understanding of the unique challenges related to engagement commitment and coordination.
- Familiarity with emergency management systems and processes.
- Experience supporting or developing digital training tools and online platforms.
We will assess the above qualifications and competencies using one or more of the following tools: written examination standardized tests oral presentations interview(s) and reference checks.
Equivalency
We recognize equivalent combinations of training education and experience providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include:
- A related Masters degree and four (4) years of related experience
- A related Diploma and eight (8) years of experience
- Ten (10) years of related experience
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status and union agreement the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan Health Dental Life Insurance General illness Short and Long Term Disability Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings click here: Benefits for government employees.
Working Conditions
This role is in a fast-paced decision-making environment. Your normal work week is 35 hours/week 7 hours/day. This role does entail a high volume of work which may require longer than normal working hours and overtime. You may be required to travel to worksite locations.
In an emergency/disaster situation you are obligated to work and will be called upon to return to work with little or no notice. These situations usually include stressful conditions (physical emotional and mental pressure) in the Provincial Coordination Centre (PCC) for unknown periods of time.
Additional Information
- You may be required to report for extended hours at the Provincial Coordination Center (PCC) in Dartmouth in the event of provincial emergencies.
- You must have a valid drivers license and immediate access to a reliable motor vehicle.
What We Offer
- Career development where you have access to career guidance tools resources and ongoing training for every stage of your career
- Engaging workplace: our employees feel valued respected connected and tuned in we have forward-thinking policies and strategies
- Countless career paths
- Department specific flexible working schedules
Pay Grade: PR 17
Salary Range: $3107.16- $3649.33Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative at all job levels of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Indigenous People African Nova Scotians and Other Racially Visible Persons Persons with Disabilities and Womenin occupations or positions where they are under-represented. If you are a member of one of these equity groups you are encouraged to self-identify on your electronic application.
Accommodation Statement:
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights you require an accommodation throughout the recruitment process please contact us at
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials the results of which must be satisfactory to the employer. We thank all applicants for the interest however only those selected for an interview will be contacted. All questions and concernsmay be directed to
Required Experience:
Unclear Seniority
Employment Type
Full-Time
