Training Program Specialist Intern (September 2025 12 Months)

Join us and assimilate cutting edge tech knowledge at SOTI: Next Gen!

Job Title:Training Program Specialist Intern

Location: Mississauga Canada

Who We Are:

At SOTI we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.
To us being visionary is more important than doing things the way theyve always been done.

Whats in it for you

The People - From our humble origins in our founders basement to our industry leading position today SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth continuous innovation and fun.

The Growth - Our environment fosters new ideas fresh perspectives and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - Youll get the chance to work with leading edge technologies and take on complex and interesting projects as part of highly collaborative and agile teams. You will work alongside SOTIs partners which include leading tech giants that will keep you on the cusp of emerging technologies.

What Youll Learn

• Course Deployment: Assist the Instructional Design and Content Development team on course upload QA audience curation course enrollments and deployment activities.
• Global Training Mailbox Management: Work with customers partners and SOTI staff on triaging new training intake requests LMS issues and various administrative tasks.
• Project Planning: Attend meetings with members of Global Training and stakeholders to take actions scribe meeting minutes in a project tool/planner.
• Needs Analysis and Assessments: Assist Global Training with audience groups. Gather data and include as appropriate in plans for upcoming project kick offs.
• SharePoint: Assist and actively engage with our SharePoint project space.
• Project Management: Track project (ongoing project management/tracking) andhelp mitigate issues. Plan Projects facilitate team meetings and record meeting minutes.
  

What Youll Do

Feedback Mechanisms (i.e.: surveys reporting data analytics):

• Create feedback opportunities using appropriate processes systems/tools to evaluate and measure training effectiveness.

• Continual Improvement recommendations track trends change management

Communications:

• Draft and send email communications to audience groups for available training materials assets & artifacts available in line with the project scope

• Draft and publish all posts for all available training via online channels as appropriate

Lessons Learned:

• Host PIR meetings with assistance from Global Training team members

• Document findings and store in SharePoint

• Share findings with team and action items for future releases continual improvements

• Process Improvements assist with day-to-day operational workflow and suggest/implement processes and improvements
  

Training Facilitation & Administration Duties

• Manage coordination scheduling and reporting efforts. Mitigate issues as required

• Work with stakeholders to secure Trainer resources

• Logistics - book rooms/coordinate with regions as applicable

• Scheduling

• work with identified stakeholders to get a schedule list of attendees and maintain master tracker

• Communications:

  • Send invites via LMS

  • Maintain Calendar on Global Training Website

  • Internal Communication blasts to attendees

  • Course details links and training session information to audience groups

• Attendance:

  • Collaborate with Trainers on attendance tracking

• Completion Reports:

  • Collect and send weekly reports on completion status to leadership

• Feedback survey:

  • Create and deploy feedback surveys

  • Collect and action feedback from survey in a timely fashion

• Global Training Mailbox

  • Manage/maintain daily intake and vet requests

  • Needs assessment and putting together training plan develop strategies ongoing project management/tracking

Qualifications

• Must be currently enrolled in a post-secondary program related to Business Project Coordination or Project Management.

• Excellence in communication skills

• Excellence in English speaking skills and proficient with spelling and grammar

• Expert MS Office

• Ability to multi-task in fast paced environments maintaining several projects and work assignments simultaneously

• Proficient at coordination and facilitation of meeting

Learn today for tomorrows growth. Engage!

We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process please notify People & Culture at .

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter SOTI will not consider or agree to payment of any referral compensation or recruiter fee.