Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailNot Disclosed
Salary Not Disclosed
1 Vacancy
We are unique
Join our organisation and experience a culture that fosters camaraderie and personal growth serving and connecting the regional communities of NSW and southern QLD. Enjoy work-life balance and training and development opportunities across a diverse range of career pathways.
About the role
Reporting to the Human Support Manager you will provide centralised support and service to the business. This will be accomplished by both proactive and reactive means via customer phone calls and email.
As the Service Desk Officer you will assist in managing incidents and service requests through to resolution escalation and closure communication with relevant support teams as required.
Key responsibilities:
About You
To add value to this role you will have demonstrated experience in a similar ICT support role with proven experience in applying customer service techniques in an IT environment including providing support services.
You will be experienced in supporting and operating enterprise email services and office product software such as Office 365.
Skills
Required Qualifications
Desirable
Why Essential Energy
We offer competitive remuneration commensurate with skills and experience and 16% super.
Essential Energy provides employees with a broad range of employee benefits through our corporate partnerships with organisations such as Qantas Optus nib and Mildura Health Fund. You will also gain access to our Health and Wellbeing programs including fitness passport. Visit ouremployee benefits page for more information.
We are proud to be recognised as aWORK180 Endorsed Employer for All Women.
Were a business with a huge range of operational and corporate roles aimed at connecting our communities.
As a pivotal player in the energy future of NSW and the country we cover 95% of NSW and parts of southern QLD - we are an organisation with a wider variety of roles than you may first think.
Whether you want to work remotely in a coastal region or rurally we will invest in you develop you and help you shape a career in energy that will give you future opportunities you may never have realised in a sector where there is so much to explore.
For further information please contactLynne Hughes Human Support Manager on.
Applications close on 16 July 2025 at 11:55pm
Passionate people. Global thinking. Regional heart.
Building a better energy future.
At Essential Energy we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply to Essential Energy (including alternate formats of application forms or alternate ways for accessibility). To discuss adjustment requirements please contactor call us on.
Required Experience:
Unclear Seniority
Full-Time