Product Portfolio Operations Senior Associate
Product Portfolio Operations Senior Associate
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Job Description
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise strategic thinking skills and operational excellence across product lines.
As a Senior Product Portfolio Operations Associate in Global Banking you are a significant member of a team responsible for implementing connectivity strategies across the product space. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes.
Job responsibilities
- Create synergies across products to ensure successful delivery against business objectives
- Collect key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities sequencing and trade-offs
- Calculate metrics for portfolio management operations and analyzes data for areas of opportunity
- Develop change initiative materials and change timelines
- Assist in the product-level collection strategy consisting of controls financials and resourcing needs
- Partner with product and control teams to ensure digital product compliance of new enhancements; and evaluate the strength of existing product controls
- Able to work collaboratively in teams and independently to develop meaningful relationships to achieve individual and team goal
- Support intake and prioritization activities for new enhancement requests; perform analysis to understand the customer problem strategic alignment and measures of success
- Support program updates to stakeholders and leadership team
- Understanding of risk controls and compliance to departmental and company-wide standards
- Define and implement new frameworks to support processes
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product management program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Work in a fast-paced environment be flexible follow tight deadlines organize and prioritize work
- Work collaboratively in teams and independently to develop meaningful relationships to achieve individual and team goals
- Proven ability to operate within the product development life cycle and agile methodologies
- Critical thinking; can be given an objective and break it down into a plan with little guidance and execute
- Problem solving; quickly identify pain points and opportunities
- Willing to learn; ability to digest and understand large amount of information quickly
- Understanding of risk controls and compliance to departmental and company-wide standards
- Excellent relationship-building skills
Preferred qualifications capabilities and skills
- Product or business analysis experience; proficient expertise in qualitative and quantitative analysis
- Prior working experience supporting product organization; or exposure to digital product delivery
- Familiarity with platform Chase Connect or other digital experiences
- Familiar with Jira and Confluence for project tracking collaboration or capturing high level business requirements
- Experience with digital product controls for online payment and authentication experiences
Required Experience:
Senior IC
Employment Type
Full-Time
