Client Advisor
Client Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
Job Description
What is the opportunity
As an RBC Ambassador inside our branches you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment you can build a great career with us as a future Account Manager/Banking Advisor.
What will you do
Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying sales and referral opportunities
Focus on education and demonstration leverage technology to deliver a memorable client experience drive solutions and retain business
Contribute to team results by listening and spotting opportunities to offer additional advice introduce clients to the capability of RBC partners or personally fulfil client solutions
Proactively take ownership of resolving and preventing client banking problems
Cultivate and maintain relationships with partners to work as one RBC team
Manage risks by adhering to compliance routines processes and controls to protect client and shareholder interests while completing transactions
What do you need to succeed
Must-have
Demonstrated passion for putting clients first as well as success in hands-on target-driven solutions environment.
Drive and self-motivation as well as excellent communication skills and emotional intelligence
Digital literacy across a broad range of devices (i.e. smartphones tablets laptops etc.)
Personal flexibility to work flex hours.
Eagerness to learn and determination to succeed.
Bilingualism (English and French) required as you will regularly serve our clients with English and French-speaking needs.
Nice-to-have
Track record in building rapport and maintaining client relationships within the financial service or retail industry.
Mutual Funds accreditation or willingness to obtain it (i.e. Investment Funds in Canada or the Canadian Securities Course)
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation.
A world-class training program in financial services
Excellent career development and access to a variety of job opportunities across business and geographies
Leaders who support your development through coaching and managing opportunities
Work in a dynamic collaborative progressive and high-performing team
Job Skills
Adaptability Advice Based Solutions Client Centricity Client Discovery Communication Curiosity Data Analysis Digital LiteracyAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
Required Experience:
Unclear Seniority
Employment Type
Part-Time
