Senior Library Officer
Senior Library Officer
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$ 82692 - 91067
1 Vacancy
Job Description
At Council we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children this includes conducting National Police Checks Working with Children Checks and through reference commitment to child safety is explained in CouncilsChild Safe Commitment Statement.
About the role
As the Senior Library Officer you will work as part of a team and will be responsible for delivering high quality day to day customer experience services plans and programs.
This position will be based at Parramatta Library
Key Responsibilities:
- Deliver proactive high-quality customer service through roving support and deep knowledge of library services.
- Acting as Officer in Charge (OIC) when required.
- Assist with day-to-day operations including rostering asset management collections and programming and coordinate small projects to enhance service delivery.
- Support and train staff in using digital resources and library systems to improve efficiency and customer awareness.
- Ensure every customer interaction aligns with Councils Customer Service Charter and Library Customer Care Standards contributing to memorable experiences.
- Provide in-depth reference and research support to help customers access and navigate library information effectively.
Selection Criteria:
We are looking for someone with:
- Completion of an Australian Library and Information Association (ALIA) accredited Course or (eligible membership of ALIA) and relevant experience.)
- Paid Working with Children Check.
- Demonstrated experience in staff management and project delivery within a public library environment with a strong focus on service improvement and community engagement.
- Exceptional customer service skills with the ability to actively listen communicate clearly and build positive relationships across diverse audiences.
- Strong planning organisation and conflict resolution abilities with proficiency in digital technologies troubleshooting and managing multiple priorities under pressure.
Whats on offer
Permanent Full-Time opportunity
We are offering an attractive remuneration from $82692 to $91067 plus 12% superannuation.
In addition City of Parramatta also offer excellent employee benefits which include:
- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Central Parramatta location (Public transport at our door discounted parking)
- Significant leave benefits (up to 12 days flexi-time 3 additional leave days at Christmas 15 days sick/personal leave 2 days health and wellbeing leave per year)
- Learning and development opportunities
- Health and Wellbeing programs (Fitness Passport flu shots etc.)
Want to know more
Further information regarding the requirements of this role can be found in the attached Position Description.
Alternatively contactNeera Sahni email
How to apply
Candidates must apply online attaching a cover letter addressing the position selection criteria.
A Paid Working with Childrens Check must be uploaded as part of your application.
Applications close9am Monday 14th July 2025and will not be accepted through any other medium.
As this is a child-related positionprohibited persons as defined under the NSW Child Protection Act are not eligible to apply.
Council is committed to providing a child safe environment and is guided by theNSW Child Safe Standards Office of the Childrens more information on Councils Child Safe Framework please visitChild Safe City of Parramatta.
This position requires the preferred candidate to undergo a Criminal History Records check.
The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.
Inclusion Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills experiences and backgrounds. We invite candidates of all ages people with disability Aboriginal and Torres Strait Islander Peoples women ADF veterans LGBTIQA and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive barrier-free recruitment process and supportive workplace.
Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
Required Experience:
Senior IC
Employment Type
Full-Time
